Day: October 15, 2024

Trello – Boards are demonstrating slow performance for Workspace Guests

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Oct 15, 18:25 EDT
Resolved – On October 15th, we identified that some boards were performing slowly for Workspace Guests. A fix has been released to all affected users, and the slow performance issue is fixed. No further impact has been observed.

Oct 15, 17:48 EDT
Monitoring – On October 15th, we identified that some boards were performing slowly for Workspace Guests.

We have taken action to mitigate this issue and we will continue to monitor for the next 30 minutes before marking the incident as resolved.

Oct 15, 17:08 EDT
Identified – We’ve identified the issue that caused the issue for slow performance for boards when loading them and opening cards for Workspace Guests, and we’re now working on a fix for the problem and will provide a new update here soon.

Oct 15, 12:58 EDT
Update – We’re continuing to investigating issues with boards that are experiencing slow performance when loading them and opening cards for Workspace Guests, and we will provide updates here soon

Oct 15, 10:56 EDT
Update – We are continuing to investigate issues with some large boards that are experiencing poor performance when loading them and opening cards, and will provide updates as we learn more.

Oct 14, 17:12 EDT
Update – We are continuing to investigate issues with some large boards that are experiencing poor performance when loading them and opening cards, and will provide updates as we learn more.

Oct 14, 15:23 EDT
Update – We are continuing to investigate issues with some large boards that are experiencing poor performance when loading them and opening cards, and will provide updates as we learn more.

Oct 14, 14:43 EDT
Investigating – We are investigating issues with some large boards that are experiencing poor performance when loading them and opening cards, and we will provide updates here soon.

OneLogin – OneLogin Engineers have identified an issue with Single Sign-On Services; customers may be experiencing a service disruption. We are working to quickly restore service.

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October 15, 2024 5:12AM PDT
Investigating – OneLogin Engineers have identified an issue with Single Sign-On Services; some customers may be experiencing degraded performance. We are working to quickly restore service.

October 15, 2024 5:45AM PDT
Investigating – We continue to investigate the degraded performance which is impacting our Single Sign-On services.

October 15, 2024 6:15AM PDT
Investigating – We continue to investigate the service disruption which is impacting our Single Sign-On services.

October 15, 2024 6:51AM PDT
Investigating – Our engineers are continuing to investigate the service disruption impacting our Single Sign-On Services.

October 15, 2024 7:27AM PDT
Investigating – Engineers continue to investigate the service disruption with the highest priority.

October 15, 2024 7:57AM PDT
Investigating – Investigation continues with priority to bring our services back online.

October 15, 2024 8:35AM PDT
Investigating – Engineers are continuing to investigate the issue.

October 15, 2024 9:35AM PDT
Investigating – We continue to investigate the degraded performance which is impacting our Single Sign-On services.

October 15, 2024 10:07AM PDT
Investigating – Engineers are continuing to research the Single Sign-On Service disruption. We have every available resource working on this issue to resolve as quickly as possible.

October 15, 2024 10:41AM PDT
Investigating – We are continuing to investigate the service failure issues with priority. We currently do not have an ETA for resolution.

October 15, 2024 11:09AM PDT
Investigating – All One Login Engineers are working diligently to remediate the situation, we thank you for your patience

October 15, 2024 11:49AM PDT
Investigating – Work continues to resolve the current service issues. This is being treated with the utmost urgency.

October 15, 2024 12:33PM PDT
Investigating – We are continuing to investigate the issue, however at this time there is no ETA on a resolution.

October 15, 2024 1:09PM PDT
Identified – Our team has taken steps to mitigate the issue. Users should be seeing services return to normal and we will continue to monitor the situation.

October 15, 2024 1:54PM PDT
Monitoring – Services are now returning to normal, we will continue to monitor all services.

October 15, 2024 2:26PM PDT
Resolved – All services have been confirmed to be fully operational. Outage is now resolved.

Asana – Major outage

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Oct 15, 13:30 UTC
Resolved – Our engineers have fixed the issue and Asana which cause global downtime for ~10 minutes and connectivity issues for a small subset of users for around an hour after that. Asana is now running normally for all our customers.