Nov 4, 19:00 PST
Resolved – The issue affecting email delivery has been resolved. The root cause was identified and addressed, restoring normal functionality. All related systems are now operating as expected.
Day: November 4, 2024
Okta – Resolved Performance Issue
Okta is currently experiencing an issue with the service. We are actively investigating and will update this message with more information as soon as we have it.
Snowflake – INC0119798
Nov 4, 13:31 PST
Resolved – Current status: We’ve implemented the fix for this issue and monitored the environment to confirm that service was restored. If you experience additional issues or have questions, please open a support case via Snowflake Community.
Customer experience: Customers hosted in the specified regions may have been unable to access or use Snowflake services and features using Snowsight.
Incident start time: 19:23 UTC November 04, 2024
Incident end time: 20:10 UTC November 04, 2024
Preliminary root cause: We identified a recent network configuration change that resulted in an increase in connectivity failures. We reverted the configuration change to restore service.
A root cause analysis (RCA) document will be published within seven business days.
Nov 4, 13:11 PST
Monitoring – Current status: We’ve implemented the fix for this issue, and we’ll continue to monitor the environment until we’re confident all services are functioning properly.
Customer experience: Customers hosted in the specified regions may have been unable to access or use Snowflake services and features using Snowsight.
Incident start time: 19:23 UTC November 04, 2024
Incident end time: 20:11 UTC November 04, 2024
Preliminary root cause: We identified a recent network configuration change that resulted in an increase in connectivity failures. We reverted the configuration change to restore service.
Nov 4, 12:22 PST
Investigating – Current status: We’re investigating an issue with Snowflake Data Cloud. We’ll provide an update within 60 minutes.
Customer experience: Customers hosted in the specified regions may be unable to access or use Snowflake services and features using Snowsight.
Webflow – Reports of intermittent issues loading some hosted sites
Nov 4, 17:27 UTC
Resolved – This incident has been resolved.
Nov 4, 17:23 UTC
Identified – The team has identified the issue and is continuing to work on a fix.
Nov 4, 17:05 UTC
Investigating – We are investigating reports of sites loading blank pages across some hosted sites.
Klaviyo – Data Infrastructure Maintenance
Nov 4, 11:00 EST
Completed – The scheduled maintenance has been completed.
Nov 4, 08:00 EST
In progress – Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 4, 08:00 EST
Scheduled – Beginning at 8:00 AM (US Eastern Time) on Monday, November 4, 2024, Klaviyo Engineering will perform maintenance on our events infrastructure.
During this maintenance window, automatic Profile merges will not occur and all manual Profile deletes and merges will be delayed. At the completion of this maintenance, all delayed manual Profile deletes and merges will complete. No other Klaviyo functionality will be impacted.
Atlas – Unable to invite new users due to missing recaptcha token
Nov 4, 12:02 UTC
Resolved – Between 08:00 UTC to 11:54 UTC, we experienced problems with the invitation of new users for Cloud customers on admin.atlassian.com. The issue has been resolved and the service is operating normally.
Nov 4, 11:49 UTC
Identified – We continue to work on resolving the invitation workflow in admin.atlassian.com We have identified the root cause and performed changes in the environment to mitigate the issue.
Nov 4, 09:37 UTC
Investigating – We are investigating reports of intermittent errors for some Atlassian customers when they are trying to invite users using their admin panels (admin.atlassian.com)
We will provide more details once we identify the root cause.
Bitbucket – Unable to invite new users due to missing recaptcha token
Nov 4, 12:02 UTC
Resolved – Between 08:00 UTC to 11:54 UTC, we experienced problems with the invitation of new users for Cloud customers on admin.atlassian.com. The issue has been resolved and the service is operating normally.
Nov 4, 11:49 UTC
Identified – We continue to work on resolving the invitation workflow in admin.atlassian.com We have identified the root cause and performed changes in the environment to mitigate the issue.
Nov 4, 09:37 UTC
Investigating – We are investigating reports of intermittent errors for some Atlassian customers when they are trying to invite users using their admin panels (admin.atlassian.com)
We will provide more details once we identify the root cause.