Nov 9, 02:04 UTC
Resolved – This incident has been resolved. To ensure everything works smoothly, please republish your site.
Nov 9, 00:24 UTC
Investigating – We are currently investigating issues where some customers are unable to submit forms.
Day: November 8, 2024
OpenAI – ChatGPT currently unavailable
Nov 8, 17:47 PST
Resolved – This issue has now been resolved. Between 4:06pm and 4:30pm PT, ChatGPT was unavailable to all users. Access was restored to most users by 4:34, with a small number of customers still experiencing issues until 5pm.
Nov 8, 17:17 PST
Monitoring – A fix has been implemented and we are monitoring results. Most users should already see access to ChatGPT restored.
Nov 8, 17:06 PST
Update – We are continuing to work on the fix for our issue. Thank you for your patience.
Nov 8, 16:37 PST
Identified – We have identified the root cause of this issue, and are currently working to implement a fix.
Nov 8, 16:13 PST
Investigating – We are aware of an issue which has resulted in ChatGPT being unavailable. We are currently investigating and working to restore functionality as soon as possible.
Klaviyo – Segmentation and Estimated Recipient Count Maintenance
Nov 8, 17:30 EST
Completed – The scheduled maintenance has been completed.
Nov 8, 17:00 EST
Update – Scheduled maintenance is still in progress. We will provide updates as necessary.
Nov 8, 15:55 EST
In progress – Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 8, 15:52 EST
Scheduled – Between 4 PM and 5:30 PM Eastern Time, due to routine maintenance, some customers may experience delays or temporary disruptions in the Recipient screen within Campaigns. In this scenario, functionality should be restored with a page refresh.
Additionally, delays may occur in scheduling campaigns and in updating segments in real time.
Performance is expected to return to normal service levels at 6 PM. We will keep this incident up to date as we work through maintenance and restore regular service.
Asana – Issues in some regions
Nov 8, 21:08 UTC
Resolved – This incident has been resolved.
Nov 8, 20:55 UTC
Monitoring – A fix has been implemented and we are monitoring the results.
Nov 8, 20:48 UTC
Update – We are continuing to work on a fix for this issue.
Nov 8, 20:46 UTC
Identified – We are experiencing issues in regions other than the US due to a network issue. We’ve identified the problem and are working on a fix.
New Relic – Alert Destinations UI Irregularities – US Region
Nov 8, 16:25 UTC
Resolved – Between 13:56 UTC and 16:16 UTC on November 8th, some customers in the US region may have experienced a persistent error after visiting the ‘Destinations’ tab within the Alerts UI.
Alert notifications were not impacted
This issue has been resolved and impacted services have returned to normal operations.
Nov 8, 15:53 UTC
Update – We are continuing to investigate this issue.
Nov 8, 15:49 UTC
Investigating – We are investigating a potential service interruption that may impact some customers. Please continue to monitor this page for updates.
Box – [Major] Issues with opening PowerPoint files in Box for Office Online
Nov 8, 06:40 PST
Resolved – After further monitoring, this incident is now considered resolved. You should now be able to open PowerPoint files with Box For Office Online. If you continue to experience any issues, please contact Box Support at https://support.box.com.
Nov 8, 05:12 PST
Update – We are working urgently with Microsoft on this incident and awaiting remediation steps. We will provide additional updates as they become available and appreciate your patience while this is addressed.
Nov 7, 23:44 PST
Update – We are working urgently with Microsoft on this incident and awaiting remediation steps. We will provide additional updates as they become available and appreciate your patience while this is addressed.
Nov 7, 18:49 PST
Update – We are working urgently with Microsoft on this incident and awaiting remediation steps. We will provide additional updates as they become available and appreciate your patience while this is addressed.
Nov 7, 11:57 PST
Update – We are continuing to investigate, and have raised this with Microsoft to ensure the swiftest resolution. Further information will be provided when available.
Nov 7, 10:53 PST
Investigating – Our team is investigating an issue with opening PowerPoint files in Box for Office Online. Users may see an error when attempting to open PowerPoint files. We will provide additional information as it becomes available.