Day: November 21, 2024

Zapier – Intermittent delays with Zap runs

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Nov 21, 08:58 PST
Resolved – All Zap runs have been replayed and there is no data loss.

If you have any further questions, please contact our Support Team here:
https://zapier.com/app/get-help

Nov 21, 07:51 PST
Monitoring – We’ve identified an issue causing intermittent delays with Zap runs of up to an hour. This issue began at 14:24 UTC and was resolved at 15:17 UTC.

As a result, timestamps for affected Zap runs during this period may reflect delayed execution times. No data loss occurred during this time.

If you have any further questions, please contact our Support Team here:
https://zapier.com/app/get-help

GitHub – Repository searches not working for some users

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Nov 21, 16:48 UTC
Resolved – On November 21, 2024, between 14:30 UTC and 15:53 UTC search services at GitHub were degraded and CPU load on some nodes hit 100%. On average, the error rate was 22 requests/second and peaked at 83 requests/second. During this incident Enterprise Profile pages were slow to load and searches may have returned low quality results.

The CPU load was mitigated by redeploying portions of our web infrastructure.

We are still working to identify the cause of the increase in CPU usage and are improving our observability tooling to better expose the cause of an incident like this in the future.

Nov 21, 16:04 UTC
Update – We are seeing recovery across all searches. The team continues to closely monitor our search system and is working to fully mitigate the cause of the problems.

Nov 21, 15:33 UTC
Update – Users will notice that loading an organization profile will sometimes not work. Additionally, the site-wide search is affected, too.
This issue does not affect code or issues and pull requests searches.

Nov 21, 15:30 UTC
Investigating – We are currently investigating this issue.

Vercel – Increased latency and error rate

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Nov 21, 16:44 UTC
Resolved – This incident has been resolved.

Nov 21, 15:16 UTC
Monitoring – A fix has been implemented and we are monitoring the results.

Nov 21, 14:55 UTC
Investigating – Increased latency and error rate for traffic served through Dublin, Ireland

Reddit – Degraded performance for reddit.com

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Nov 21, 08:19 PST
Resolved – We have fixed the problem and have returned to normal operation.

Nov 21, 08:15 PST
Identified – We have identified the issue and are implementing repairs.

Nov 21, 07:51 PST
Investigating – We are currently investigating a problem with our site.

Supabase – Maintenance required on Supavisor in eu-central-2 (Zurich) region.

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Nov 21, 12:00 UTC
Completed – The scheduled maintenance has been completed.

Nov 21, 11:00 UTC
In progress – Scheduled maintenance is currently in progress. We will provide updates as necessary.

Nov 20, 10:21 UTC
Scheduled – We will be performing maintenance on Supavisor in eu-central-2 (Zurich) region on 2024-11-21 at 11:00UTC.

Connections to Supavisor in the effected region may be temporarily disconnected during this period as we perform this required maintenance.

SendGrid – Click Tracking degradation

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Nov 21, 02:23 PST
Resolved – Our engineers have monitored the fix and confirmed the issue with click tracking has been resolved. All services are now operating normally at this time.

Nov 21, 01:53 PST
Investigating – As of approximately 1:30 AM PST on Thursday, November 21, 2024, our engineers began investigating an issue impacting Click Tracking URLs using ‘ct.sendgrid.net’.

This issue affects customers who have enabled click tracking but have not configured link branding.

This does not affect mail send.

Our team is actively working to identify the root cause and will provide updates within the next hour or as new information becomes available.

Make – Scheduled infrastructure maintenance

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Nov 21, 10:00 CET
Completed – The scheduled maintenance has been completed.

Nov 21, 08:00 CET
In progress – Scheduled maintenance is currently in progress. We will provide updates as necessary.

Nov 12, 15:17 CET
Scheduled – Dear customer,

We are writing to inform you about an upcoming Scheduled infrastructure maintenance on 21st Nov.
This maintenance will take place between 08:00-10:00, CET.

How will this impact your workload?

Our underlying infrastructure will be under maintenance upon our cloud provider request, some of the following services may be affected for a short period:
– Some shared hooks created during maintenance might not be accepted or processed.
– Logging into the platform might be not possible.
– New subscribers might face issues registering.
– Password reset might not be available.
– Emails and notifications might be delayed.
– Some payments for subscription plans might not be accepted.

We will inform you once the maintenance is completed.

If you have any questions, please do not hesitate to reach out to our support team.

Thank you very much.
Kind regards,
Your Make Team

[Affected zones: “us1.make.celonis.com”]