Month: November 2024

Atlas – Unable to invite new users due to missing recaptcha token

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Nov 4, 12:02 UTC
Resolved – Between 08:00 UTC to 11:54 UTC, we experienced problems with the invitation of new users for Cloud customers on admin.atlassian.com. The issue has been resolved and the service is operating normally.

Nov 4, 11:49 UTC
Identified – We continue to work on resolving the invitation workflow in admin.atlassian.com We have identified the root cause and performed changes in the environment to mitigate the issue.

Nov 4, 09:37 UTC
Investigating – We are investigating reports of intermittent errors for some Atlassian customers when they are trying to invite users using their admin panels (admin.atlassian.com)
We will provide more details once we identify the root cause.

Bitbucket – Unable to invite new users due to missing recaptcha token

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Nov 4, 12:02 UTC
Resolved – Between 08:00 UTC to 11:54 UTC, we experienced problems with the invitation of new users for Cloud customers on admin.atlassian.com. The issue has been resolved and the service is operating normally.

Nov 4, 11:49 UTC
Identified – We continue to work on resolving the invitation workflow in admin.atlassian.com We have identified the root cause and performed changes in the environment to mitigate the issue.

Nov 4, 09:37 UTC
Investigating – We are investigating reports of intermittent errors for some Atlassian customers when they are trying to invite users using their admin panels (admin.atlassian.com)
We will provide more details once we identify the root cause.

Snowflake – Snowsight Service Update

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Nov 2, 02:00 PDT
Completed – The scheduled maintenance has been completed.

Nov 2, 01:00 PDT
In progress – Scheduled maintenance is currently in progress. We will provide updates as necessary.

Oct 30, 09:50 PDT
Scheduled – As part of our efforts to improve Snowflake’s cloud data platform, Snowsight will be undergoing planned maintenance to update its underlying database to maintain system currency.

How will this affect my service?
During the stated maintenance window, the Snowsight and Open Catalog UIs will become unavailable for up to 60 minutes. Other Snowflake services and features will not be affected by the maintenance.

HubSpot – Some service email sends from to Yahoo emails are not being delivered

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Nov 1, 16:22 EDT
Resolved – From October 31 at 6:30 AM EDT (UTC -04:00) until November 1 at 6:30 AM EDT, some tracked service emails sent from portals without a custom tracking domain to Yahoo inboxes were not delivered. Deliveries are now succeeding consistently for new emails.

Nov 1, 16:05 EDT
Monitoring – We’re seeing deliveries to Yahoo domains succeeding consistently as of 7am ET. We’re monitoring the tools closely to make sure deliveries continue to be stable.

Nov 1, 15:18 EDT
Investigating – Since October 31 at 6:35am ET, some tracked service emails being sent to Yahoo inboxes are not being delivered. We’re investigating the cause of this issue.

Affected customers can restore delivery by connecting a custom tracking domain.

Atlassian Analytics – Errors creating/editing data lake connections in Atlassian Analytics

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Nov 1, 15:34 UTC
Resolved – We’ve deployed a fix for the issue and lake connection operations are restored to normal operation.

Nov 1, 15:04 UTC
Identified – We’ve identified the problem and are working to deploy a fix.

Nov 1, 14:54 UTC
Investigating – We are currently investigating an issue with creating or editing data lake connections in Atlassian Analytics.