Confluence – Issues with attachments, including viewing previews, downloading and uploading

Dec 18, 13:35 UTC
Resolved – This incident has been resolved.

Dec 18, 13:11 UTC
Monitoring – A fix has been implemented and we are monitoring the result.

Dec 18, 12:59 UTC
Update – We are continuing to work on a fix for this issue.

Dec 18, 12:52 UTC
Update – We are continuing to work on a fix for this issue.

Dec 18, 12:50 UTC
Identified – We have identified the issue and we are working to fix the issue.

New Relic – UI Irregularities

Dec 18, 09:47 UTC
Resolved – Between 9:11 UTC and 9:42 UTC on December 18th, some customers in the US regions may have experienced issues accessing the UI.

We have investigated and resolved this service interruption and impacted services have returned to normal operations.

Dec 18, 09:34 UTC
Update – Some customers in the US region may be experiencing the UI returning errors or not loading as expected. Data ingest and alert notifications are not impacted at this time.

If you would like to create a support case linked to this issue please send an email to [email protected] and a support case will be created for you.

Dec 18, 09:24 UTC
Update – We are investigating a potential service interruption that may impact some customers. Please continue to monitor this page for updates.

Dec 18, 09:18 UTC
Investigating – We are investigating a potential service interruption that may impact some customers. Please continue to monitor this page for updates.