Month: December 2024

Asana – Asana unavailable

by

Dec 3, 00:55 UTC
Resolved – This incident has been resolved.

Dec 3, 00:22 UTC
Monitoring – A fix has been implemented and we are monitoring the results.

Dec 3, 00:09 UTC
Investigating – We are currently investigating this issue.

Bubble – Issues with Main Bubble Cluster

by

Dec 2, 19:34 EST
Resolved – We confirmed that this was an overly-sensitive alert

Dec 2, 13:28 EST
Monitoring – We believe this is a false alarm on an overly sensitive alert and are working on a fix for the alert.

Dec 2, 13:22 EST
Investigating – We are investigating reports of issues with our systems.

New Relic – Alerts UI Irregularities – US region

by

Dec 3, 00:34 UTC
Resolved – Between 20:48 UTC and 22:34 UTC, some customers in the US region may have experienced issues creating or editing alert conditions through the New Relic UI or API. This issue has been resolved and impacted services have returned to normal operation. Data ingest and alert notifications were not impacted.

Dec 2, 23:00 UTC
Investigating – Some customers in the US region may experience issues creating or editing alert conditions through the New Relic UI or API. Data ingest and alert notifications are not impacted at this time. We are investigating and will continue to provide updates here as more information is available.

Webflow – Webflow.com not loading for some customers

by

Dec 2, 23:32 UTC
Resolved – This incident has been resolved.

Dec 2, 23:20 UTC
Monitoring – The team have identified the issue and deployed a fix. We are continuing to monitor the situation.

Dec 2, 22:47 UTC
Investigating – We are currently investigating reports of Webflow.com not loading for some customers. Customers can access their Dashboard and sites directly at webflow.com/dashboard in the meantime.

Webflow – API Resolving issue

by

Dec 2, 21:42 UTC
Resolved – This incident has been resolved.

Dec 2, 20:30 UTC
Monitoring – A fix has been implemented and we are monitoring the results. It may take a small amount of time for DNS changes to propagate

Dec 2, 20:11 UTC
Identified – The issue has been identified and a fix is being implemented.

Dec 2, 19:56 UTC
Investigating – We have identified the cause of the issue, and is currently working on resolution

OpenAI – Degraded Performance in Assistants API

by

Dec 2, 11:25 PST
Resolved – The issue has now been resolved.

Starting at 10:40AM PT, some customers experienced an elevated error rate in the Assistants API. A fix was introduced, and performance was stabilized at 10:52 AM PT.

Dec 2, 11:13 PST
Monitoring – A fix has been implemented and performance has normalized. We will continue to monitor.

Dec 2, 11:00 PST
Investigating – We are currently experiencing degraded performance for the Assistants API. We are currently investigating and will post an update as soon as possible.

HubSpot – Roll-up Properties are currently delayed for EU customers

by

Dec 2, 12:39 EST
Resolved – Roll-up properties are no longer experiencing delays. We’ve identified and addressed the cause of the delays that began at 8:29 AM EST (UTC -05:00) on Dec 2, 2024 as a problem with an underlying system failure. The issue is now fully resolved.

Dec 2, 11:15 EST
Identified – We’ve identified the cause of the Roll-up Properties being delayed up to 6 hours for EU customers since 8:29 AM EST (UTC -05:00) on Dec 2, 2024. These delays may impact tools such as reports, emails, etc using roll-up properties in HubSpot. Our team is working on reducing the delay and will update this page when more information is available.

Notion – Some users experienced a 500 error during login

by

Dec 2, 04:54 PST
Resolved – Between 2:20 AM and 4:20 AM PST, some users experienced login issues resulting in 500 errors for ~1% of workspaces. Our engineers quickly identified and resolved the problem, and everyone should be able to access their workspace again.