Month: December 2024

OpenAI – Some users may not receive verification emails for login or signup with username and password.

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Dec 19, 12:30 PST
Resolved – Between 7:06 AM and 12:12pm PST, users were unable to signup using their username and password. This was an outage caused by a third-party system and the issue is now fully resolved.

Dec 19, 11:55 PST
Update – We are currently looking into this issue. As a result, new user signups with a username and password are temporarily unavailable. We will share additional updates as soon as possible.

Dec 19, 10:07 PST
Update – We are continuing to investigate this issue. This issue is preventing new users from signing up with a username and password. As a workaround, users can still signup using their Google, Microsoft or Apple Account.

Dec 19, 09:47 PST
Update – We are continuing to investigate this issue. This issue is preventing new users from signing up with a username and password.

Dec 19, 08:01 PST
Update – This issue also impacts users signing up using a username and password.

Dec 19, 07:43 PST
Update – We are continuing to investigate this issue.

Dec 19, 07:24 PST
Investigating – We’re aware that some users are not receiving verification emails when logging into ChatGPT, leaving them blocked. We’re currently investigating.

Cloudflare – LAX (Los Angeles) on 2024-12-19

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Dec 13, 21:46 UTC
Scheduled – We will be performing scheduled maintenance in LAX (Los Angeles) datacenter on 2024-12-19 between 17:00 and 22:00 UTC.

Traffic might be re-routed from this location, hence there is a possibility of a slight increase in latency during this maintenance window for end-users in the affected region. For PNI / CNI customers connecting with us in this location, please make sure you are expecting this traffic to fail over elsewhere during this maintenance window as network interfaces in this datacentre may become temporarily unavailable.

You can now subscribe to these notifications via Cloudflare dashboard and receive these updates directly via email, PagerDuty and webhooks (based on your plan): https://developers.cloudflare.com/notifications/notification-available/#cloudflare-status.

THIS IS A SCHEDULED EVENT Dec 19, 17:00 – 22:00 UTC

Cloudflare – HNL (Honolulu) on 2024-12-19

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Dec 18, 21:46 UTC
Scheduled – We will be performing scheduled maintenance in HNL (Honolulu) datacenter between 2024-12-19 16:00 and 2024-12-20 01:00 UTC.

Traffic might be re-routed from this location, hence there is a possibility of a slight increase in latency during this maintenance window for end-users in the affected region. For PNI / CNI customers connecting with us in this location, please make sure you are expecting this traffic to fail over elsewhere during this maintenance window as network interfaces in this datacentre may become temporarily unavailable.

You can now subscribe to these notifications via Cloudflare dashboard and receive these updates directly via email, PagerDuty and webhooks (based on your plan): https://developers.cloudflare.com/notifications/notification-available/#cloudflare-status.

THIS IS A SCHEDULED EVENT Dec 19, 16:00 UTC  –  Dec 20, 01:00 UTC

Snowflake – AWS – US East (N. Virginia): INC0122875

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Dec 19, 07:53 PST
Resolved – Current status: We’ve implemented the fix for this issue and monitored the environment to confirm that service was restored. If you experience additional issues or have questions, please open a support case via Snowflake Community.

Customer experience: Customers hosted in the specified regions may have experienced delays while attempting to execute queries. Affected customers might have encountered query failures.

Incident start time: 12:10 UTC December 19, 2024
Incident end time: 13:40 UTC December 19, 2024

Preliminary root cause: A limited number of metadata database storage servers experienced connectivity issues in the region.

A root cause analysis (RCA) document will be published within seven business days.

Dec 19, 06:38 PST
Monitoring – Current status: We’ve implemented the fix for this issue, and we’ll continue to monitor the environment until we’re confident all services are functioning properly.

Customer experience: Customers hosted in the specified regions may have experienced delays while attempting to execute queries. Affected customers might have encountered query failures.

Incident start time: 12:10 UTC December 19, 2024
Incident end time: 13:40 UTC December 19, 2024

Preliminary root cause: A limited number of metadata database storage servers experienced connectivity issues in the region.

Dec 19, 05:45 PST
Investigating – Current status: We’re investigating an issue with Snowflake Data Cloud. We’ll provide an update within 60 minutes.

Customer experience: Customers hosted in the specified regions may experience delays while attempting to execute queries. Affected customers may encounter query failures.

Incident start time: 12:10 UTC December 19, 2024

Supabase – Maintenance required on Supavisor in multiple regions.

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Dec 19, 15:00 UTC
Completed – The scheduled maintenance has been completed.

Dec 19, 14:00 UTC
In progress – Scheduled maintenance is currently in progress. We will provide updates as necessary.

Dec 18, 13:44 UTC
Scheduled – We will be performing maintenance on Supavisor on 2024-12-19 at 14:00UTC.

The following regions will be affected:

* ap-northeast-1
* ap-south-1
* ap-southeast-2
* eu-west-1
* eu-north-1

Connections to Supavisor in the effected regions may be temporarily disconnected during this period as we perform this required maintenance.

Cloudflare – ZRH (Zurich) on 2024-12-19

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Dec 19, 00:30 UTC
In progress – Scheduled maintenance is currently in progress. We will provide updates as necessary.

Dec 19, 09:00 UTC
Completed – The scheduled maintenance has been completed.

Dec 18, 08:18 UTC
Scheduled – We will be performing scheduled maintenance in ZRH (Zurich) datacenter on 2024-12-19 between 00:30 and 09:00 UTC.

Traffic might be re-routed from this location, hence there is a possibility of a slight increase in latency during this maintenance window for end-users in the affected region. For PNI / CNI customers connecting with us in this location, please make sure you are expecting this traffic to fail over elsewhere during this maintenance window as network interfaces in this datacentre may become temporarily unavailable.

You can now subscribe to these notifications via Cloudflare dashboard and receive these updates directly via email, PagerDuty and webhooks (based on your plan): https://developers.cloudflare.com/notifications/notification-available/#cloudflare-status.