Atlassian Developer – Marketplace Maintenance Window

Dec 22, 09:01 UTC
Completed – Scheduled maintenance is now complete. The writes operations to Marketplace were stopped for 20 minutes. Now, all the operations are back to normal.

Dec 22, 06:30 UTC
In progress – Scheduled maintenance is currently in progress. We will provide updates as necessary.

Dec 19, 11:45 UTC
Scheduled – Marketplace will be undergoing a scheduled maintenance during this time window. We will be in read-only mode during this time.

Jira – Unified EPIC colors (Purple) on boards

Dec 20, 11:57 UTC
Resolved – We experienced an issue where EPIC tickets appeared with a unified color on Jira boards. The issue has been resolved and the service is operating normally.

Dec 19, 17:07 UTC
Identified – We have identified the cause of the EPIC tickets appearing with a unified color on Jira boards and are working to mitigate the problem.

Dec 19, 16:10 UTC
Investigating – We have identified an issue where EPIC tickets might appear with a unified color on Jira boards, which is impacting some sites. We are investigating and will provide more details within the next hour.

Compass – Gitlab integration not operational

Dec 19, 23:27 UTC
Resolved – Gitlab has mitigated the issue and we are seeing recovery and no errors during ingestion.

Dec 19, 22:41 UTC
Update – We’re seeing issues with the Gitlab integration, given Gitlab’s ongoing issues: https://status.gitlab.com/pages/incident/5b36dc6502d06804c08349f7/67645861f92e4e58064f7d32

Dec 19, 22:41 UTC
Investigating – We’re seeing issues with the Gitlab integration, given Gitlab’s ongoing issues: https://status.gitlab.com/pages/incident/5b36dc6502d06804c08349f7/67645861f92e4e58064f7d32

Jira Service Management – Customers experiencing outage in Asia Paciffic region for Assets based experiences

Dec 19, 02:34 UTC
Resolved – Between 12:19 UTC to 02:27 UTC we experienced degradation of assets experiences and customer and organisation profile information for some customers in the Asia Pacific region. The issue has now been resolved and the service is operating normally.

Dec 19, 02:30 UTC
Monitoring – We are monitoring traffic to confirm resolution.

Dec 19, 02:23 UTC
Identified – We have identified the fault in the system and are addressing the issue.

Dec 19, 02:22 UTC
Investigating – We notice customers getting impacted by Internal Server Errors across Asia Pacific region for Assets powered experiences.
Jira Service Management and Assets experiences are partially unavailable.

Jira Work Management – Issues with attachments, including viewing previews, downloading and uploading

Dec 18, 13:36 UTC
Resolved – This incident has been resolved.

Dec 18, 13:13 UTC
Monitoring – A fix has been implemented and we are monitoring the result.

Dec 18, 12:58 UTC
Update – We are continuing to work on a fix for this issue.

Dec 18, 12:54 UTC
Identified – We have identified the issue and we are working to fix the issue.

Bitbucket – Issues with attachments, including viewing previews, downloading and uploading

Dec 18, 13:35 UTC
Resolved – This incident has been resolved.

Dec 18, 13:15 UTC
Monitoring – A fix has been implemented and we are monitoring the result.

Dec 18, 12:53 UTC
Update – We are continuing to work on a fix for this issue.

Dec 18, 12:51 UTC
Identified – We have identified the issue and we are working to fix the issue.