Oct 17, 07:10 UTC
Resolved – This incident has been resolved.
Oct 17, 07:08 UTC
Update – All impacted data for all customers is now successfully restored. Closing the incident communication.
Oct 16, 11:04 UTC
Update – Jira, Opsgenie, and JSM tables are fixed. We are continuing to work through a few remaining issues with data in Confluence tables for a small subset of customers. Next update in 12 hours or the the issue is fully resolved.
Oct 15, 22:34 UTC
Update – Jira, Opsgenie, and JSM tables are fixed. We are continuing to work through a few remaining issues with data in Confluence tables for a subset of customers. Next update in 12 hours or the the issue is fully resolved.
Oct 15, 13:06 UTC
Monitoring – We have remediated data issues for Jira, Opsgenie, and JSM tables. There is one outstanding issue with Confluence tables we are working to resolve. Next update in 12 hours or when the issue is fully resolved.
Oct 15, 00:08 UTC
Update – We are continuing to remediate data for impacted customers. Next update in 12 hours
Oct 14, 11:53 UTC
Update – Root cause of the issue identified and fixed. Data remediation for impacted customers is in progress. Next update in 12 hours.
Oct 14, 05:39 UTC
Investigating – Some Atlassian Analytics customers could experience partial data availability, due to a bug in data migrations across regions. Root cause is identified and we are actively working towards a fix as well as remediating impacted customer data.