Rovo – 3P Search failing intermittently

Nov 27, 05:39 UTC
Resolved – The issue has been resolved and the service is operating normally.

Nov 19, 05:54 UTC
Investigating – We are actively exploring different approaches and continue to work on resolving the intermittent failures affecting some users in the 3P search for Rovo.

Nov 18, 22:03 UTC
Identified – We are actively working on resolving the issues with the 3P Search for Rovo. Our team is currently implementing a fix to alleviate the problem.

Nov 18, 20:36 UTC
Update – We are investigating intermittent errors with 3P Search that is impacting Rovo Cloud customers. We will provide more details within the next hour.

Nov 18, 20:34 UTC
Investigating – We are investigating intermittent errors while performing 3P search. We will provide more details once we identify the root cause.