Jira Service Management – Jira Loading slow / Inaccessible with 5XX errors

Dec 3, 12:33 UTC
Resolved – Between 09:00 UTC and 09:51 UTC, we experienced degraded performance for some Jira Service Management and Jira customers. The issue has been resolved, and the service is operating normally.

Dec 3, 11:52 UTC
Monitoring – We have taken action to mitigate this issue and we will continue to monitor for the next hour before marking the incident as resolved.

Dec 3, 11:04 UTC
Investigating – We are investigating cases of degraded performance for some Jira Service Management and Jira Cloud customers in the EMEA region. We will provide more details within the next hour.