Dec 19, 02:34 UTC
Resolved – Between 12:19 UTC to 02:27 UTC we experienced degradation of assets experiences and customer and organisation profile information for some customers in the Asia Pacific region. The issue has now been resolved and the service is operating normally.
Dec 19, 02:30 UTC
Monitoring – We are monitoring traffic to confirm resolution.
Dec 19, 02:23 UTC
Identified – We have identified the fault in the system and are addressing the issue.
Dec 19, 02:22 UTC
Investigating – We notice customers getting impacted by Internal Server Errors across Asia Pacific region for Assets powered experiences.
Jira Service Management and Assets experiences are partially unavailable.