Jira – Smart values not replaced in Automation rules with Send web request action

Dec 23, 16:27 UTC
Resolved – Between 11:28:00 UTC on 22/Dec/24 to 16:41:00 UTC on 23/Dec/24, we experienced a problem when running Automation rules for Confluence, Jira Service Management, and Jira that prevented rules that contained a Send Web Request action with Smart Values from completing successfully. The issue has been resolved and the service is operating normally.

Dec 23, 14:22 UTC
Investigating – We are investigating reports of intermittent errors for some Confluence, Jira Service Management, and Jira Cloud customers. We will provide more details once we identify the root cause.

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