Bitbucket – Issues with attachments, including viewing previews, downloading and uploading

Dec 18, 13:35 UTC
Resolved – This incident has been resolved.

Dec 18, 13:15 UTC
Monitoring – A fix has been implemented and we are monitoring the result.

Dec 18, 12:53 UTC
Update – We are continuing to work on a fix for this issue.

Dec 18, 12:51 UTC
Identified – We have identified the issue and we are working to fix the issue.

Bitbucket – Scheduled maintenance for Bitbucket storage

Nov 9, 20:37 UTC
Completed – The scheduled maintenance has been completed.

Nov 9, 16:00 UTC
In progress – Scheduled maintenance is currently in progress. We will provide updates as necessary.

Oct 8, 17:26 UTC
Scheduled – Bitbucket Cloud is planning maintenance that will impact a sub-set of repositories. Impacted repositories will be available in read only state to customers, between 16:00 UTC – 22:00 UTC on Saturday, November 9th, 2024.

If your repository is impacted by maintenance, you will see a banner in Bitbucket UI. Any attempts to write data into the repository will return an error message until maintenance is completed.

Please wait until the completion of the maintenance window to resume normal operation.

Bitbucket – Unable to invite new users due to missing recaptcha token

Nov 4, 12:02 UTC
Resolved – Between 08:00 UTC to 11:54 UTC, we experienced problems with the invitation of new users for Cloud customers on admin.atlassian.com. The issue has been resolved and the service is operating normally.

Nov 4, 11:49 UTC
Identified – We continue to work on resolving the invitation workflow in admin.atlassian.com We have identified the root cause and performed changes in the environment to mitigate the issue.

Nov 4, 09:37 UTC
Investigating – We are investigating reports of intermittent errors for some Atlassian customers when they are trying to invite users using their admin panels (admin.atlassian.com)
We will provide more details once we identify the root cause.

Bitbucket – Unable to connect to Bitbucket Cloud via SSH

Sep 9, 18:30 UTC
Resolved – We experienced connectivity issues with Bitbucket Cloud via SSH, which only affected customers using IP allow listing. The service was unavailable for approximately 40 minutes. However, the issue was identified and resolved, and service was restored around 19:23 UTC.

Bitbucket – Bitbucket Cloud website performance degradation

Sep 6, 07:05 UTC
Resolved – This incident has been resolved.

Sep 6, 07:01 UTC
Monitoring – A fix has been implemented and we are monitoring the results.

Sep 6, 06:55 UTC
Identified – The issue has been identified and a fix is being implemented.

Sep 6, 06:49 UTC
Investigating – We are currently experiencing performance degradation with Bitbucket Cloud. Users may encounter slower than expected response times when accessing Bitbucket Cloud website.