Nov 8, 06:40 PST
Resolved – After further monitoring, this incident is now considered resolved. You should now be able to open PowerPoint files with Box For Office Online. If you continue to experience any issues, please contact Box Support at https://support.box.com.
Nov 8, 05:12 PST
Update – We are working urgently with Microsoft on this incident and awaiting remediation steps. We will provide additional updates as they become available and appreciate your patience while this is addressed.
Nov 7, 23:44 PST
Update – We are working urgently with Microsoft on this incident and awaiting remediation steps. We will provide additional updates as they become available and appreciate your patience while this is addressed.
Nov 7, 18:49 PST
Update – We are working urgently with Microsoft on this incident and awaiting remediation steps. We will provide additional updates as they become available and appreciate your patience while this is addressed.
Nov 7, 11:57 PST
Update – We are continuing to investigate, and have raised this with Microsoft to ensure the swiftest resolution. Further information will be provided when available.
Nov 7, 10:53 PST
Investigating – Our team is investigating an issue with opening PowerPoint files in Box for Office Online. Users may see an error when attempting to open PowerPoint files. We will provide additional information as it becomes available.