Dec 12, 23:56 PST
Resolved – Between 10:00pm PT on December 10 and 11:45pm PT on December 12, some API customers experienced invalid JSON schema outputs when using models gpt-4o and gpt-4o-2024-08-06 with Structured Outputs. A fix was implemented and the issue was fully resolved at 11:45pm.
Day: December 12, 2024
DigitalOcean – Managed Database Operations
Dec 13, 04:05 UTC
Resolved – Our Engineering team has confirmed the full resolution of the issue impacting Managed Database Operations, and all systems are now operating normally. Users may safely resume operations, including upgrades, resizes, forking, and ad-hoc maintenance patches.
If you continue to experience problems, please open a ticket with our support team. We apologize for any inconvenience.
Dec 13, 03:13 UTC
Monitoring – Our Engineering team has implemented a fix for the issue impacting Managed Database Operations. The team is monitoring the situation, and we will share an update once this is fully resolved.
Dec 12, 22:03 UTC
Update – Our Engineering team is continuing to work on investigating the root cause of the issue affecting Managed Database Operations. At this time, we are seeing improvement and some new cluster creations are completing successfully.
To avoid potential downtime, we continue to ask users to refrain from performing operations that trigger node rotations, such as upgrades, resizes, forking, and ad-hoc maintenance patches.
We apologize for any inconvenience caused and appreciate your patience. We will post further updates as soon we have more information.
Dec 12, 19:35 UTC
Update – During our investigation, we identified that operations triggering node rotation, such as upgrades, resizes, forking and ad-hoc maintenance patches, may cause issues connecting to the cluster.
To prevent potential downtime, we recommend avoiding these operations until the issue is fully resolved.
We apologize for the inconvenience and appreciate your patience as we work to address the situation.
Dec 12, 18:34 UTC
Investigating – Our Engineering team is investigating an issue with the Managed Database clusters which is causing forks, restores and new creates to fail. The Mongo clusters are unaffected and should be operating normally.
Our team is currently assessing the root cause and working to resolve the issue as quickly as possible.
We apologize for any inconvenience this may cause and will share an update as soon as we have more information.
DigitalOcean – DNS Resolution in NYC1
Dec 13, 01:24 UTC
Resolved – Our Engineering team has confirmed that the issues with Authoritative DNS resolution in NYC1 has been fully resolved. DNS queries should now be resolving normally.
If you continue to experience problems, please open a ticket with our support team. We apologize for any inconvenience.
Dec 13, 01:10 UTC
Monitoring – Our Engineering team has implemented a fix to resolve the issues with Authoritative DNS Resolution in NYC1 and is currently monitoring the situation.
We will continue to monitor this at our end and will share an update once the issue is resolved completely.
Dec 12, 23:20 UTC
Investigating – Our Engineering team is investigating an issue with intermittent failures and increased latency in DNS resolution in NYC1.
During this time, a subset of users may experience issues with DNS resolution, or see errors returned when querying DNS records which are hosted on the DigitalOcean authoritative DNS infrastructure.
We apologize for the inconvenience and will share an update once we have more information.
Discord – Server Availability
Dec 12, 16:50 PST
Resolved – This incident has been resolved.
Dec 12, 16:41 PST
Identified – The issue has been identified and a fix is being implemented.
Dec 12, 16:22 PST
Investigating – We’re investigating issues with some servers becoming unavailable.
Zapier – Outage on OpenAI services
Dec 12, 06:27 PST
Resolved – The OpenAI team has officially resolved this incident so all related integrations are functioning again.
Dec 11, 20:26 PST
Monitoring – OpenAI services have largely recovered, and we are closely monitoring the situation to ensure the fix has fully resolved the issue.
Our team is assessing the timeframe and duration of the incident. Once confirmed, we will replay any errored Zap runs impacted by this outage.
Dec 11, 16:48 PST
Identified – Due to an outage in OpenAI services, customers may experience issues with OpenAI steps in their Zaps and AI features such as Chatbots and AI prompts.