Day: December 13, 2024

Anthropic – Elevated error rates and latency on requests to the Anthropic API

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Dec 13, 09:29 PST
Resolved – This incident has been resolved.

Dec 13, 03:46 PST
Monitoring – At this time, success rates and latency have returned to normal. We are closely monitoring to ensure no further recurrences.

Dec 12, 11:24 PST
Update – We are continuing to work to resolve an issue causing elevated error rates on requests to the Anthropic API, and will provide additional updates as possible.

Dec 11, 21:19 PST
Update – We are continuing to investigate this issue.

Dec 11, 18:38 PST
Investigating – We are seeing error rates between 1% and 2% across multiple models. Failed requests should succeed on retry. We are actively investigating the issue.

Bubble – Issues with Main Bubble Cluster

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Dec 13, 12:15 EST
Resolved – Our systems are functional and we are closing out this incident.

Dec 13, 12:12 EST
Investigating – We are investigating reports of issues with our systems.

Webflow – Reports of the Designer crashing after creating or modifying Ecommerce Products

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Dec 13, 15:05 UTC
Resolved – This incident has been resolved.

Dec 13, 14:48 UTC
Monitoring – The team has deployed a fix and we are monitoring the situation.

Dec 13, 13:46 UTC
Identified – The team has identified the issue and is continuing to work on a fix.

Dec 13, 12:28 UTC
Investigating – We are currently investigating reports of the Designer crashing after creating or modifying Ecommerce Products on some sites.

DigitalOcean – Retro – VPC Connectivity Issue in NYC3

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Dec 13, 13:25 UTC
Resolved – From 13:25 to 14:45 UTC, our Engineering team observed a Networking issue in our NYC3 region. During this time, users may have experienced Droplet and VPC connectivity issue, Users should no longer be experiencing these issues.
We apologize for the inconvenience. If you have any questions or continue to experience issues, please reach out via a Support ticket on your account.

Vercel – Blob deliveries failing in some situations

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Dec 13, 11:32 UTC
Resolved – This incident has been resolved, all blob URLs are working as usual.

Dec 13, 11:04 UTC
Monitoring – The issue affecting the delivery of blobs with double slashes (//) in their URLs has been resolved. Blobs are now accessible as expected.

Please note that due to caching, some requests for these blobs may still be redirected for up to two hours. We are working to purge the cache to ensure immediate availability.

Thank you for your patience and understanding.

Dec 13, 10:15 UTC
Identified – We are aware of an issue affecting the delivery of blobs that contain double slashes (//) in their URLs. These blobs may not be accessible at the moment due to an unexpected change in our URL handling.

Our team is actively working on a fix and will provide updates as soon as possible. We apologize for the inconvenience and appreciate your patience.