Status Tracker v0.24
Incident began at 2024-12-19 11:36 and ended at 2024-12-19 17:35 (all times are US/Pacific).
The issue with Vertex Gemini API has been resolved for all affected users as of Thursday, 2024-12-19 17:30 US/Pacific.
We thank you for your patience while we worked on resolving the issue.
Affected products: Vertex Gemini API
Affected locations: Iowa (us-central1)
Dec 19, 23:27 UTC
Resolved – Gitlab has mitigated the issue and we are seeing recovery and no errors during ingestion.
Dec 19, 22:41 UTC
Update – We’re seeing issues with the Gitlab integration, given Gitlab’s ongoing issues: https://status.gitlab.com/pages/incident/5b36dc6502d06804c08349f7/67645861f92e4e58064f7d32
Dec 19, 22:41 UTC
Investigating – We’re seeing issues with the Gitlab integration, given Gitlab’s ongoing issues: https://status.gitlab.com/pages/incident/5b36dc6502d06804c08349f7/67645861f92e4e58064f7d32
Incident began at 2024-12-19 09:30 and ended at 2024-12-19 21:30 (times are in Coordinated Universal Time (UTC)).
The issue which was isolated to AdMob traffic only has been fully resolved as of Dec 19, 2024, at 9:30 PM UTC. Ad Requests are now processing normally.
Affected products: AdMob
Dec 19, 13:56 PST
Resolved – Between 12:26 PM and 01:52 PM PST users were experiencing invalid responses with structured outputs. We rolled out a fix and this issue is now resolved.
Dec 19, 13:25 PST
Investigating – We are currently investigating an issue with invalid responses from structured outputs and will provide more updates shortly.
Dec 19, 12:30 PST
Resolved – Between 7:06 AM and 12:12pm PST, users were unable to signup using their username and password. This was an outage caused by a third-party system and the issue is now fully resolved.
Dec 19, 11:55 PST
Update – We are currently looking into this issue. As a result, new user signups with a username and password are temporarily unavailable. We will share additional updates as soon as possible.
Dec 19, 10:07 PST
Update – We are continuing to investigate this issue. This issue is preventing new users from signing up with a username and password. As a workaround, users can still signup using their Google, Microsoft or Apple Account.
Dec 19, 09:47 PST
Update – We are continuing to investigate this issue. This issue is preventing new users from signing up with a username and password.
Dec 19, 08:01 PST
Update – This issue also impacts users signing up using a username and password.
Dec 19, 07:43 PST
Update – We are continuing to investigate this issue.
Dec 19, 07:24 PST
Investigating – We’re aware that some users are not receiving verification emails when logging into ChatGPT, leaving them blocked. We’re currently investigating.