Day: December 23, 2024

Confluence – Unable to manage permissions within the Apps section of Space Settings

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Dec 23, 19:51 UTC
Resolved – This incident has been resolved.

Dec 23, 19:51 UTC
Update – Between 17/Dec/24 8:00 PM UTC to 23/Dec/24 7:26 PM UTC, we experienced a problem that prevented users from managing permissions within the Apps section of Space Settings. The issue has been resolved and the service is operating normally.

Dec 23, 15:28 UTC
Investigating – We are investigating an issue with managing user permissions that is impacting Confluence Cloud customers. Once we identify the root cause, we will provide more details.

Confluence – Smart values not replaced in Automation rules with Send web request action

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Dec 23, 16:27 UTC
Resolved – Between 11:28:00 UTC on 22/Dec/24 to 16:41:00 UTC on 23/Dec/24, we experienced a problem when running Automation rules for Confluence, Jira Service Management, and Jira that prevented rules that contained a Send Web Request action with Smart Values from completing successfully. The issue has been resolved and the service is operating normally.

Dec 23, 14:22 UTC
Investigating – We are investigating reports of intermittent errors for some Confluence, Jira Service Management, and Jira Cloud customers. We will provide more details once we identify the root cause.

Jira – Smart values not replaced in Automation rules with Send web request action

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Dec 23, 16:27 UTC
Resolved – Between 11:28:00 UTC on 22/Dec/24 to 16:41:00 UTC on 23/Dec/24, we experienced a problem when running Automation rules for Confluence, Jira Service Management, and Jira that prevented rules that contained a Send Web Request action with Smart Values from completing successfully. The issue has been resolved and the service is operating normally.

Dec 23, 14:22 UTC
Investigating – We are investigating reports of intermittent errors for some Confluence, Jira Service Management, and Jira Cloud customers. We will provide more details once we identify the root cause.

Supabase – Maintenance required on Supavisor in multiple regions.

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Dec 23, 13:00 UTC
Completed – The scheduled maintenance has been completed.

Dec 23, 11:00 UTC
In progress – Scheduled maintenance is currently in progress. We will provide updates as necessary.

Dec 20, 09:04 UTC
Scheduled – We will be performing maintenance on Supavisor on 2024-12-23 at 11:00UTC until 13:00UTC

The following regions will be affected:

* eu-central-1
* us-east-1
* us-east-2
* us-west-1

Connections to Supavisor in the effected regions may be temporarily disconnected during this period as we perform this required maintenance.