Month: December 2024

Supabase – Supavisor and Storage connectivity issues in ap-southeast-1 (Singapore)

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Dec 16, 17:23 UTC
Resolved – This incident has been resolved.

Dec 16, 14:42 UTC
Monitoring – A fix has been implemented and we are monitoring the results.

Dec 16, 13:21 UTC
Update – Our engineers have identified the root cause of the issue and some connectivity has improved. We are now working on resolving the issue fully.

Dec 16, 11:20 UTC
Identified – We have identified a Supavisor connectivity issue in ap-southeast-1. This issue is affecting Supavisor and our Storage functionality. Engineers are working on resolving the issue.

Dec 16, 11:09 UTC
Investigating – We are currently investigating this issue.

Opsgenie – Elevated 5XX errors in Schedule API at Opsgenie USA region

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Dec 16, 15:30 UTC
Resolved – Our team has identified the issue in Schedule API between 15:30 UTC and 17:00 UTC. We saw performance degradation and 5XX errors in response. Faulty deployment has been reverted quickly in the USA region and rapid recovery is seen. We are monitoring the system for a full recovery right now. The Schedule API is up and running again without any data loss.

Canva – Canva purchased domains maintenance

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Dec 15, 13:49 AEDT
Resolved – This incident has been resolved.

Dec 15, 11:53 AEDT
Investigating – – settings won’t be editable
– renewals will not be processed until after the maintenance
– new domains won’t be purchasable

The maintenance period will last for an hour
Dec 15 12:00 PM AEDT ➔ Dec 15 1:00 PM AEDT

Zapier – ActiveCampaign Webhook triggers experiencing delays due to an outage with the API

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Dec 14, 18:09 PST
Resolved – Between 08:45 to 14:25 UTC, ActiveCampaign had an incident involving a high database load which in turn caused a delay in processing webhooks on Zapier’s end. The ActiveCampaign team has since resolved the issue and our team has collaborated with them to process the delayed hooks properly.

If you are still experiencing a delay in your ActiveCampaign Zaps, please don’t hesitate to reach out to our Support team at https://help.zapier.com/.

Dec 14, 06:14 PST
Investigating – We are investigating an issue that started today at around 08:30 UTC and involves the ActiveCampaign webhook triggers on Zapier which are failing to deliver the expected data. This is due to an outage in the ActiveCampaign API that we rely on for this service.

Users may notice a delay in the triggering of their Zaps that use ActiveCampaign webhook triggers.

There is no data loss associated with this incident. We reassure you that all data will be available once normal service has been resumed.

No workaround is available at this moment. We will notify you as soon as the situation is resolved and normal service has been reinstated.

In the meanwhile, our team is actively investigating this issue. Users who need assistance can contact our Support Team: https://zapier.com/app/get-help. We appreciate your understanding and patience as we work to resolve this disruption.

Anthropic – Scheduled maintenance for Claude.ai and Anthropic Console

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Dec 14, 17:26 PST
Completed – The scheduled maintenance has been completed.

Dec 14, 17:00 PST
In progress – Scheduled maintenance is currently in progress. We will provide updates as necessary.

Dec 13, 10:39 PST
Scheduled – From 17:00–17:30 PT, we will be performing a scheduled maintenance of backend services supporting Claude.ai and the Anthropic Console. The Anthropic API will not be affected.