Status Tracker v0.24
Dec 14, 17:01 PST
Completed – The scheduled maintenance has been completed.
Dec 14, 13:00 PST
In progress – Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 10, 18:49 PST
Scheduled – In order to increase the stability and scalability of our systems, we are performing scheduled maintenance on Mail Sending, Dec 14th, from 1PM-6PM PT. During this time, Mail Sending might experience elevated latency. Thank you for your patience through this maintenance.
Dec 14, 02:18 UTC
Completed – The scheduled maintenance has been completed.
Dec 14, 01:18 UTC
In progress – Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 14, 01:17 UTC
Scheduled – On Friday, December 13, 2024, at 5:00 PM PST, Figma began scheduled maintenance, which will continue for a few more minutes. During this time, customers may experience brief periods of downtime.
Dec 14, 01:10 UTC
Completed – The scheduled maintenance has been completed.
Dec 14, 01:00 UTC
In progress – Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 13, 20:14 UTC
Scheduled – On Friday Dec 13, 2024 at 5pm PST Figma will be undergoing planned maintenance. There may be a brief period (few minutes) of downtime customers may face while using Figma.
Dec 13, 16:03 PST
Resolved – The issue has been resolved.
Starting at 6:35 AM PT, some customers experienced elevated error rates in the Vision API. A fix was implemented, and the issue was fully resolved at 3:58 PM PT.
Dec 13, 14:57 PST
Monitoring – A fix has been implemented and we are monitoring the results
Dec 13, 12:47 PST
Investigating – We are currently experiencing degraded performance for the Vision API. We are currently investigating and will post an update as soon as possible.
Dec 13, 23:49 UTC
Resolved – Between 08:30 UTC and 22:19 UTC, we experienced an issue that caused “View Remaining XX comments” not to load for Jira Service Management and Jira. The issue has been resolved and the service is operating normally.
Dec 13, 22:17 UTC
Update – We are finalizing a fix and will deploy it soon.
Workaround:
Users can navigate to the All tab and then revisit the Comments tab. This resolves the issue, allowing the remaining comments to be viewed.
Dec 13, 20:50 UTC
Update – We are actively working on a hotfix for this incident. The update is taking longer than expected; we will provide an update in one hour.
Workaround:
Users can navigate to the All tab and then revisit the Comments tab. This resolves the issue, allowing the remaining comments to be viewed.
Dec 13, 16:17 UTC
Update – We are actively working on a hotfix for this incident. The process of building and progressively rolling out the fix is expected to take approximately 4 hours. We will update here if there are any changes in the timeline
Workaround:
Users can navigate to the All tab and then revisit the Comments tab. This resolves the issue, allowing the remaining comments to be viewed.
Dec 13, 14:45 UTC
Update – We continue to work on the HOT-fix for this incident.
We will post another update in one hour.
Dec 13, 13:27 UTC
Identified – We have identified the cause for the issue where users are not able to load more comments through View Remaining XX comments.
A Hot-fix is being applied at the moment.
This is currently affecting Jira Service Management, and Jira Cloud customers.
As a workaround: users need to go to All tab and visit comments tab again. This resolves the issue and then remaining comments can be viewed
We will provide more details within the next hour.