Month: December 2024

Pinterest – Boards, Home, Pins, Profile – Outage

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Dec 30, 14:10 PST
Update – Pinterest Boards, Home, Pins, Profile is experiencing a partial outage. Our engineering team is working to identify the cause and implement a solution as quickly as possible. We’ll share another update shortly.

Dec 30, 15:51 PST
Resolved – We’ve fully resolved the issue and Pinterest Boards, Home, Pins, Profile should no longer be experiencing an outage. Thanks for your patience.

Dec 30, 11:48 PST
Investigating – Pinterest Boards, Home, Pins, Profile is experiencing an outage. Our engineering team is working to identify the cause and implement a solution as quickly as possible. We’ll share another update shortly.

Anthropic – Elevated error rate on Claude 3 Opus

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Dec 29, 19:44 PST
Resolved – This incident has been resolved.

Dec 29, 19:20 PST
Monitoring – A fix has been implemented and we are monitoring the results.

Dec 29, 19:16 PST
Identified – The issue has been identified and a fix is being implemented.

Dec 29, 19:02 PST
Investigating – We are currently investigating this issue.

OpenAI – Sora video creation is seeing high error rates

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Dec 26, 22:36 PST
Resolved – Between 7:45PM and 10:05PM PST users were experiencing periodic errors in queueing new video generations on Sora. We rolled out a fix and this issue is now resolved.

Dec 26, 21:20 PST
Update – We are still investigating high error rates on the Sora editor. We will share additional updates as soon as possible.

Dec 26, 20:25 PST
Identified – We are currently experiencing an issue with high error rates on Sora. We are currently investigating and will post an update as soon as we are able.

OpenAI – High error rates for ChatGPT, APIs, and Sora

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Dec 26, 20:38 PST
Resolved – Starting at 10:40 AM PST, we experienced high error rates on ChatGPT, Sora, and a subset of APIs. We began to see recovery for Sora at approximately 2:58 PM PST, API traffic starting at approximately 3:05 PM PST, and full recovery for ChatGPT around 8:16 PM PST. We are currently investigating a separate incident regarding Sora and will be updating the status page.

OpenAI will run a full root-cause analysis of this outage and will share details on this page when complete.

Dec 26, 18:04 PST
Update – ChatGPT is mostly recovered and we are continuing to work on an overall fix.

Dec 26, 17:11 PST
Update – ChatGPT is recovering and we are continuing to work on an overall fix.

Dec 26, 16:05 PST
Update – APIs are now operational.
ChatGPT is recovering and we are continuing to work on an overall fix.

Dec 26, 15:16 PST
Update – Sora is now fully operational and we are continuing to monitor.
APIs are starting to recover.
We are continuing to work on an overall fix for ChatGPT and APIs.

Dec 26, 14:05 PST
Update – ChatGPT is partially recovered while chat history is still not loading.
We are continuing to work on a fix for this issue.

Dec 26, 13:05 PST
Update – We are continuing to work on a fix for this issue.

Dec 26, 12:06 PST
Update – We are continuing to work on a fix for this issue.

Dec 26, 11:18 PST
Identified – This issue is caused by an upstream provider and we are currently monitoring.

Dec 26, 11:00 PST
Investigating – We are currently experiencing an issue with high error rates on ChatGPT, the API, and Sora. We are currently investigating and will post an update as soon as we are able.