Status Tracker v0.24
Dec 20, 10:02 MST
Update – We are continuing to work on a fix for this issue.
Dec 20, 10:06 MST
Resolved – This incident has been identified as a bug. The incident will be closed and impacted users should follow up via Support case.
Dec 19, 10:26 MST
Investigating – Some users may encounter long load times when accessing pageviews.
Dec 19, 15:02 MST
Identified – The issue has been identified and a fix is being implemented.
Dec 20, 16:44 UTC
Resolved – On December 20th, 2024, between 15:57 UTC and 16:39 UTC some of our marketing pages became inaccessible and users attempting to access the pages would have received 500 errors. There was no impact to any operational product or service area. This issue was due to a partial outage with one of our service providers. At 16:39 UTC the service provider resolved the outage, restoring access to the affected pages. We are investigating methods to improve error handling and gracefully degrade these pages in case of future outages.
Dec 20, 16:42 UTC
Update – This issue is related to a partner who is working the problem, they in partial recovery.
Dec 20, 16:20 UTC
Update – We’re seeing issues related to some of our marketing pages. We are investigating.
Dec 20, 16:18 UTC
Investigating – We are currently investigating this issue.
Dec 20, 11:57 UTC
Resolved – We experienced an issue where EPIC tickets appeared with a unified color on Jira boards. The issue has been resolved and the service is operating normally.
Dec 19, 17:07 UTC
Identified – We have identified the cause of the EPIC tickets appearing with a unified color on Jira boards and are working to mitigate the problem.
Dec 19, 16:10 UTC
Investigating – We have identified an issue where EPIC tickets might appear with a unified color on Jira boards, which is impacting some sites. We are investigating and will provide more details within the next hour.
Incident began at 2024-12-19 11:36 and ended at 2024-12-19 17:35 (all times are US/Pacific).
The issue with Vertex Gemini API has been resolved for all affected users as of Thursday, 2024-12-19 17:30 US/Pacific.
We thank you for your patience while we worked on resolving the issue.
Affected products: Vertex Gemini API
Affected locations: Iowa (us-central1)
Dec 19, 23:27 UTC
Resolved – Gitlab has mitigated the issue and we are seeing recovery and no errors during ingestion.
Dec 19, 22:41 UTC
Update – We’re seeing issues with the Gitlab integration, given Gitlab’s ongoing issues: https://status.gitlab.com/pages/incident/5b36dc6502d06804c08349f7/67645861f92e4e58064f7d32
Dec 19, 22:41 UTC
Investigating – We’re seeing issues with the Gitlab integration, given Gitlab’s ongoing issues: https://status.gitlab.com/pages/incident/5b36dc6502d06804c08349f7/67645861f92e4e58064f7d32