Month: January 2025

Medium – Stats disruption

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Jan 8, 11:02 PST
Resolved – This incident has been resolved.

Jan 8, 11:02 PST
Update – This issue has been resolved. Please go to help.medium.com if you still have issues.

Dec 20, 15:52 PST
Identified – Claps are now being restored to the story and stats pages. We continue to investigate further issues. We appreciate your patience.

Dec 20, 08:42 PST
Investigating – We are experiencing a prolonged delay in all data services. This is most evident in your stats, including views, reads, claps, audience, and earnings. No data or earnings is lost – it is just a delay. Please bear with us

Discord – Increased API Errors

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Jan 8, 07:53 PST
Resolved – This incident has been resolved.

Jan 8, 07:41 PST
Identified – The issue has been identified and a fix is being implemented.

Jan 8, 07:29 PST
Investigating – We are currently investigating this issue.

Google Cloud – RESOLVED: Elevated rate of ‘500’ errors observed on Gemini 1.5 Flash and Gemini 1.5 Pro 002

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Incident began at 2025-01-07 13:28 and ended at 2025-01-07 21:18 (all times are US/Pacific).

The issue with Vertex Gemini API has been resolved for all affected users as of Tuesday, 2025-01-07 21:18 US/Pacific.

We thank you for your patience while we worked on resolving the issue.

Affected products: Vertex Gemini API

Affected locations: Taiwan (asia-east1), Hong Kong (asia-east2), Tokyo (asia-northeast1), Seoul (asia-northeast3), Mumbai (asia-south1), Singapore (asia-southeast1), Sydney (australia-southeast1), Warsaw (europe-central2), Finland (europe-north1), Madrid (europe-southwest1), Belgium (europe-west1), London (europe-west2), Frankfurt (europe-west3), Netherlands (europe-west4), Zurich (europe-west6), Milan (europe-west8), Paris (europe-west9), Doha (me-central1), Dammam (me-central2), Tel Aviv (me-west1), Montréal (northamerica-northeast1), São Paulo (southamerica-east1), Iowa (us-central1), South Carolina (us-east1), Northern Virginia (us-east4), Columbus (us-east5), Dallas (us-south1), Oregon (us-west1), Las Vegas (us-west4)

Instructure – Some users are experiencing connection errors when accessing Canvas.

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Jan 7, 20:10 MST
Monitoring – A fix has been implemented and we are monitoring the results.

Jan 7, 20:16 MST
Resolved – This incident has been resolved.

Jan 7, 19:55 MST
Identified – The issue has been identified and a fix is being implemented.

Jan 7, 19:59 MST
Update – We are continuing to work on a fix for this issue.

Jan 7, 18:50 MST
Investigating – We are currently investigating this issue.

Jan 7, 19:05 MST
Update – We are continuing to investigate this issue.