Google Cloud – RESOLVED: Cloud Console customers trying to get support via chat may experience higher latency or errors.

Incident began at 2025-01-06 11:01 and ended at 2025-01-06 12:24 (all times are US/Pacific).

The issue with Google Cloud Console, Google Cloud Support has been resolved for all affected users as of Monday, 2025-01-06 11:45 US/Pacific.

Only a few chat instances were impacted during the incident.

We thank you for your patience while we worked on resolving the issue.


Affected products: Google Cloud Console, Google Cloud Support

Affected locations: Global

Google Cloud – RESOLVED: Cloud Console customers trying to get support via chat may experience higher latency or errors.

Incident began at 2025-01-06 11:01 and ended at 2025-01-06 12:24 (all times are US/Pacific).

The issue with Google Cloud Console, Google Cloud Support has been resolved for all affected users as of Monday, 2025-01-06 11:45 US/Pacific.

Only a few chat instances were impacted during the incident.

We thank you for your patience while we worked on resolving the issue.


Affected products: Google Cloud Console, Google Cloud Support

Affected locations: Global