Nov 27, 12:03 UTC
Resolved – Our Engineering team identified and resolved the networking issue in our SFO3 region.
From 10.02 UTC to 11:44 UTC, users may have experienced connectivity issues, latency, and timeout errors while interacting with Droplet-based services and App Platform.
The impact has been mitigated and services should be working normally at this time.
If you continue to experience problems, please open a ticket with our support team. Thank you for your patience and we apologize for any inconvenience.
Nov 27, 11:44 UTC
Monitoring – Our engineering team has implemented a fix to resolve the networking issue in our SFO3 region. Users should no longer encounter connectivity issues, latency, and timeout errors while interacting with Droplet-based services and App Platform.
We will post an update as soon as the issue is fully resolved.
Nov 27, 11:31 UTC
Identified – As of 11:03 UTC, our Engineering team has identified the cause of the networking issue in our SFO3 region and is actively working on a fix. During this time users may experience connectivity issues, latency, and timeout errors while interacting with Droplet-based services and App Platform.
We will post an update as soon as additional information is available.
Nov 27, 11:03 UTC
Investigating – As of 10.02 UTC, our Engineering team is investigating an issue related to the SFO3 network maintenance here: https://status.digitalocean.com/incidents/rk0qtczt9j1c
During this time users may experience connectivity issues, latency, and timeout errors while interacting with Droplet-based services and App Platform.
We apologize for the inconvenience and will share an update once we have more information.