Jan 8, 16:11 PST
Resolved – This incident has been resolved.
Jan 8, 14:42 PST
Monitoring – A fix has been implemented and we are monitoring the results.
Jan 8, 13:04 PST
Identified – We have identified the issue is with a 3rd party infrastructure provider, who are currently engaged and working on a fix.
Jan 8, 10:02 PST
Investigating – We are currently investigating an issue where the desktop/web app may fail to launch and display a blank screen. Reloading the client (CTRL/CMD + R) may fix the issue in some instances.