GitLab – Error when installing GitLab for Jira Cloud app

November 19, 2024 11:27 UTC
Investigating – We’re aware of an issue with installing the GitLab for Jira Cloud app from Atlassian Marketplace and are investigating. See more details in https://gitlab.com/gitlab-com/gl-infra/production/-/issues/18872

November 19, 2024 12:08 UTC
Identified – We’ve identified the root cause and are currently working on a merge request to fix the issue. See more details in https://gitlab.com/gitlab-com/gl-infra/production/-/issues/18872

November 19, 2024 12:51 UTC
Identified – The merge request to fix the issue is still in progress, but expected to complete shortly. We will confirm when it has been merged or provide another update sooner if relevant. See more details in https://gitlab.com/gitlab-com/gl-infra/production/-/issues/18872

November 19, 2024 14:19 UTC
Identified – The fix has been merged and is currently being deployed to production. We will confirm when deployment has completed or provide another update sooner if relevant. See more details in https://gitlab.com/gitlab-com/gl-infra/production/-/issues/18872

November 19, 2024 22:02 UTC
Monitoring – The fix has been deployed to production and has been tested; we believe that issues with the GitLab for Jira Cloud application are resolved; we are monitoring to confirm. See more details in https://gitlab.com/gitlab-com/gl-infra/production/-/issues/18872

November 19, 2024 22:18 UTC
Resolved – We have verified that GitLab for Jira Cloud application issues have been fixed. We are resolving this incident; any further updates will be posted to https://gitlab.com/gitlab-com/gl-infra/production/-/issues/18872