Investigating – We see reports of some CI Jobs failing to clone repositories with an “insufficient permissions” error. See https://gitlab.com/gitlab-com/gl-infra/production/-/issues/18952 for details on the investigation.
December 5, 2024 21:40 UTC
Investigating – We believe the cause for CI clone failure is related to Group-level IP restrictions. We’re reviewing internal logs to confirm. See https://gitlab.com/gitlab-com/gl-infra/production/-/issues/18952 for more.
December 5, 2024 21:52 UTC
Monitoring – Configuration changes have been put in place in our infrastructure to potentially mitigate this issue. We are currently monitoring our logs and user reports for confirmation. See https://gitlab.com/gitlab-com/gl-infra/production/-/issues/18952
December 5, 2024 22:32 UTC
Monitoring – We would like to clarify that this problem affected some jobs on GitLab.com groups that used the “Restrict group access by IP address” feature. See https://gitlab.com/gitlab-com/gl-infra/production/-/issues/18952.
December 5, 2024 22:50 UTC
Resolved – No more reports of this error have been received. We conclude the monitoring period and consider this incident resolved. See https://gitlab.com/gitlab-com/gl-infra/production/-/issues/18952 for details.