Identified – We are seeing 500 errors with runner registrations. We have identified the cause, and are working on a fix.
More details https://gitlab.com/gitlab-com/gl-infra/production/-/issues/18984
December 11, 2024 02:50 UTC
Identified – Work continues for a fix to the identified cause.
More details https://gitlab.com/gitlab-com/gl-infra/production/-/issues/18984
December 11, 2024 02:59 UTC
Identified – A workaround has been identified to register a runner using an authentication token: https://docs.gitlab.com/runner/register/#register-with-a-runner-authentication-token Incident only impacting the deprecated runner registration method.
December 11, 2024 03:39 UTC
Identified – Work continues to fix the deprecated runner registration method.
More details https://gitlab.com/gitlab-com/gl-infra/production/-/issues/18984 Workaround: register runner with an authentication token.
December 11, 2024 04:10 UTC
Identified – Work to fix the deprecated runner registration method continues. Workaround: register runner with an authentication token.
More details https://gitlab.com/gitlab-com/gl-infra/production/-/issues/18984
December 11, 2024 04:36 UTC
Identified – As a workaround is available (using an authentication token to register a new runner) the status of this incident has been downgraded to ‘Partial Service Disruption’
December 11, 2024 04:56 UTC
Identified – A fix for this problem has been merged into the codebase – it should become available on GitLab.com in the next 6-7 hours.
For more information please see https://gitlab.com/gitlab-com/gl-infra/production/-/issues/18984
December 11, 2024 11:06 UTC
Identified – The deployment to production has started and we are expecting it to complete in approximately 1 hour. More details https://gitlab.com/gitlab-com/gl-infra/production/-/issues/18984
December 11, 2024 11:47 UTC
Monitoring – The fix has been deployed to production and we are no longer seeing these errors. We will continue monitoring. More details https://gitlab.com/gitlab-com/gl-infra/production/-/issues/18984
December 11, 2024 13:34 UTC
Resolved – This incident has been resolved and runner registration is now fully operational. More information can be found in https://gitlab.com/gitlab-com/gl-infra/production/-/issues/18984