Investigating – We have received some reports of requests timing out for IP addresses originating in Salt Lake City, Utah. We are working with a third party vendor to identify the issue. Details to follow in: https://gitlab.com/gitlab-com/gl-infra/production/-/issues/19017
December 17, 2024 13:45 UTC
Investigating – No material updates at the moment. We continue to work with a third party vendor to get more updates and waiting for feedback from affected customers. Details to follow in: gitlab.com/gitlab-com/gl-infra/production/-/issues/19017
December 17, 2024 22:37 UTC
Investigating – No material updates at this time. Requests originating from the Salt Lake City, Utah region may still see intermittent timeouts. We are working with our third party vendor to investigate further. We will provide updates as info becomes available. Details: https://gitlab.com/gitlab-com/gl-infra/production/-/issues/19017
December 18, 2024 03:57 UTC
Investigating – Our Infrastructure Engineers have been working with CloudFlare and Google and have identified a routing issue between GCP “us-west3” and Cloudflare. Investigation is continuing. Please follow https://gitlab.com/gitlab-com/gl-infra/production/-/issues/19017 for more details.
December 18, 2024 22:15 UTC
Investigating – No material updates at this time. Cloudlfare and Google are still investigating these routing issues. We will provide additional information as it becomes available. Details will be posted to: https://gitlab.com/gitlab-com/gl-infra/production/-/issues/19017
December 19, 2024 01:48 UTC
Monitoring – Google’s network engineers have identified the issue affecting the “us-west3” region and deployed a fix.
We will continue monitoring.
For questions and more details, please follow https://gitlab.com/gitlab-com/gl-infra/production/-/issues/19017.
December 20, 2024 02:51 UTC
Resolved – We are now marking this incident as resolved. Details in: https://gitlab.com/gitlab-com/gl-infra/production/-/issues/19017