GitLab – Intermittent errors across GitLab.com

December 19, 2024 17:31 UTC
Investigating – We are investigating reports of intermittent errors across GitLab.com and GitLab Pages. Details in: https://gitlab.com/gitlab-com/gl-infra/production/-/issues/19033

December 19, 2024 17:46 UTC
Identified – We believe to have identified the cause of this incident. We are working on a mitigation strategy. Users may see errors or delays when interacting with GitLab.com. Details will be posted in: https://gitlab.com/gitlab-com/gl-infra/production/-/issues/19033

December 19, 2024 18:09 UTC
Identified – We are still working to mitigate the issue. Users may still encounter errors or delays on GitLab.com. Details will be posted in: https://gitlab.com/gitlab-com/gl-infra/production/-/issues/19033

December 19, 2024 18:37 UTC
Identified – No material updates at this time. We are still working to mitigate the issue. Details will be posted in: https://gitlab.com/gitlab-com/gl-infra/production/-/issues/19033

December 19, 2024 19:14 UTC
Identified – We have implemented mitigating changes. Services should begin to recover. We are continuing to adjust and monitor. Details will be posted in: https://gitlab.com/gitlab-com/gl-infra/production/-/issues/19033

December 19, 2024 19:51 UTC
Identified – Our initial changes have helped alleviate the issue. Our efforts are still ongoing as this is not fully mitigated. Details will be posted in: https://gitlab.com/gitlab-com/gl-infra/production/-/issues/19033

December 19, 2024 20:31 UTC
Identified – No material updates at this time. We have seen in overall improvement but are still are still working to fully mitigate the issue. Details in: https://gitlab.com/gitlab-com/gl-infra/production/-/issues/19033

December 19, 2024 21:11 UTC
Identified – Our work to fully mitigate the underlying issue is still ongoing. Details will be posted in: https://gitlab.com/gitlab-com/gl-infra/production/-/issues/19033

December 19, 2024 21:58 UTC
Identified – Users may still see delays when interacting with GitLab.com. We are still actively working to mitigate the issue. Details will be posted in: https://gitlab.com/gitlab-com/gl-infra/production/-/issues/19033

December 19, 2024 23:09 UTC
Identified – Mitigation steps are progressing and GitLab.com responsiveness is looking good. Follow https://gitlab.com/gitlab-com/gl-infra/production/-/issues/19033 for more details.

December 19, 2024 23:32 UTC
Monitoring – Mitigation steps have been completed. You should see delayed tasks start to recover now. Follow https://gitlab.com/gitlab-com/gl-infra/production/-/issues/19033 for more details.

December 20, 2024 00:08 UTC
Monitoring – We are continuing to monitor the issue at this point, with further recovery being observed. Follow gitlab.com/gitlab-com/gl-infra/production/-/issues/19033 for more details.

December 20, 2024 19:47 UTC
Resolved – GitLab.com has remained stable throughout our monitoring period and we are now marking this incident as resolved. Please see the following issue for further information related to this incident: https://gitlab.com/gitlab-com/gl-infra/production/-/issues/19033

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