GitLab

November 26, 2024 18:43 UTC
Identified – Users may see duplicated events on merge requests, or failed merge attempts and merge request updates.

Please see https://gitlab.com/gitlab-com/gl-infra/production/-/issues/18904 for more information.

November 26, 2024 19:04 UTC
Monitoring – A fix has been rolled out and merge request events should no longer be duplicated.

See the production issue for more details: https://gitlab.com/gitlab-com/gl-infra/production/-/issues/18904

November 26, 2024 19:52 UTC
Resolved – We have confirmed that duplicate merge request events have stopped being created.

Please see the production issue for details: https://gitlab.com/gitlab-com/gl-infra/production/-/issues/18904

July 11, 2024 06:22 UTC
Investigating – Migration by direct transfer and importing with GitHub, Bitbucket Server, and Gitea importer is currently offline and we are currently investigating the cause. We will update the status page when more information becomes available.

July 11, 2024 06:29 UTC
Investigating – Migration by direct transfer and importing with GitHub, Bitbucket Server, and Gitea importer is currently offline and we are investigating the cause. We will update the status page when more information becomes available.

August 13, 2024 08:11 UTC
Investigating – Migration by direct transfer and importing with GitHub, Bitbucket Server, and Gitea importer is currently offline and we are investigating the cause. We will update the status page when more information is available.

October 9, 2024 08:22 UTC
Investigating – Migration by direct transfer and importing with GitHub, Bitbucket Server, and Gitea importer is currently offline. We are working to restore the import functionality. We do not have an estimated resolution date at this time.

November 22, 2024 11:59 UTC
Investigating – Import with GitHub, Bitbucket Server, and Gitea remains offline and we continue efforts to restore functionality. Migration by Direct Transfer is now re-enabled with improved functionality on GitLab.com. See details at https://docs.gitlab.com/ee/user/project/import/index.html#user-contribution-and-membership-mapping

November 19, 2024 11:27 UTC
Investigating – We’re aware of an issue with installing the GitLab for Jira Cloud app from Atlassian Marketplace and are investigating. See more details in https://gitlab.com/gitlab-com/gl-infra/production/-/issues/18872

November 19, 2024 12:08 UTC
Identified – We’ve identified the root cause and are currently working on a merge request to fix the issue. See more details in https://gitlab.com/gitlab-com/gl-infra/production/-/issues/18872

November 19, 2024 12:51 UTC
Identified – The merge request to fix the issue is still in progress, but expected to complete shortly. We will confirm when it has been merged or provide another update sooner if relevant. See more details in https://gitlab.com/gitlab-com/gl-infra/production/-/issues/18872

November 19, 2024 14:19 UTC
Identified – The fix has been merged and is currently being deployed to production. We will confirm when deployment has completed or provide another update sooner if relevant. See more details in https://gitlab.com/gitlab-com/gl-infra/production/-/issues/18872

November 19, 2024 22:02 UTC
Monitoring – The fix has been deployed to production and has been tested; we believe that issues with the GitLab for Jira Cloud application are resolved; we are monitoring to confirm. See more details in https://gitlab.com/gitlab-com/gl-infra/production/-/issues/18872

November 19, 2024 22:18 UTC
Resolved – We have verified that GitLab for Jira Cloud application issues have been fixed. We are resolving this incident; any further updates will be posted to https://gitlab.com/gitlab-com/gl-infra/production/-/issues/18872

November 18, 2024 07:02 UTC
Identified – We are seeing a number of 500 errors occurring when users attempt to navigate to the user profile settings in the UI – We have identified the issue and are working on a fix. The issue is being tracked in the incident issue: https://gitlab.com/gitlab-com/gl-infra/production/-/issues/18867

November 18, 2024 07:18 UTC
Identified – A fix has been implemented and is being tested before being merged. For more information please see: https://gitlab.com/gitlab-com/gl-infra/production/-/issues/18867

November 18, 2024 07:34 UTC
Identified – A fix has been merged and it will be deployed shortly – once it has been deployed we will monitor the number of 500s occurring on the settings page to ensure the issue is resolved. For more information please see: https://gitlab.com/gitlab-com/gl-infra/production/-/issues/18867

November 18, 2024 07:57 UTC
Identified – The fix is awaiting deployment, which is expected to occur before 12:00 UTC. Once the fix has deployed the User Preferences page will be monitored to ensure the issue has been resolved. For more information please see: https://gitlab.com/gitlab-com/gl-infra/production/-/issues/18867

November 18, 2024 09:24 UTC
Identified – A fix is currently being deployed and is expected to complete in the next ~3 hours. Another update will be provided at 12:00 UTC or once the deployment has completed. For more information please see: https://gitlab.com/gitlab-com/gl-infra/production/-/issues/18867

November 18, 2024 11:58 UTC
Identified – The deployment process to resolve the issue is still ongoing. We will confirm once the deployment is complete or provide another progress update within ~1 hour. For more information please see: https://gitlab.com/gitlab-com/gl-infra/production/-/issues/18867

November 18, 2024 13:16 UTC
Identified – We have deployed on canary and the revert fixed the issue with accessing the User Preferences page. We will confirm once deployment to production is complete within the next ~40 minutes. For more information please see: https://gitlab.com/gitlab-com/gl-infra/production/-/issues/18867

November 18, 2024 14:07 UTC
Identified – Deployment to production is currently ongoing, but is expected to complete shortly. We will provide another update once deployment is completed. For more information please see: https://gitlab.com/gitlab-com/gl-infra/production/-/issues/18867

November 18, 2024 15:18 UTC
Monitoring – The fix has been deployed to production and the User Preferences page should be accessible again. We’re now monitoring to ensure the issue has been resolved. For more information please see: https://gitlab.com/gitlab-com/gl-infra/production/-/issues/18867

November 18, 2024 15:45 UTC
Resolved – This incident has been resolved as we are no longer seeing any issues on the User Preferences page after a period of monitoring. For more information please see: https://gitlab.com/gitlab-com/gl-infra/production/-/issues/18867