Instructure

Instructure – Long Pageview Load Times

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Dec 20, 10:02 MST
Update – We are continuing to work on a fix for this issue.

Dec 20, 10:06 MST
Resolved – This incident has been identified as a bug. The incident will be closed and impacted users should follow up via Support case.

Dec 19, 10:26 MST
Investigating – Some users may encounter long load times when accessing pageviews.

Dec 19, 15:02 MST
Identified – The issue has been identified and a fix is being implemented.

Instructure – Our support phone provider has run into an issue that is causing us to not receive user’s calls. We are working with them to resolve this. For now please contact support via email, or our online chat.

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Dec 10, 13:21 MST
Monitoring – A fix has been implemented and we are monitoring the results.

Dec 10, 14:30 MST
Resolved – This incident has been resolved.

Dec 10, 13:05 MST
Identified – The issue has been identified and a fix is being implemented.

Instructure – Some Users are getting 504 loading errors when accessing Canvas

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Dec 6, 15:48 MST
Update – We are continuing to work on a fix for this issue.

Dec 6, 15:48 MST
Resolved – This incident has been resolved.

Dec 6, 15:20 MST
Update – We are continuing to investigate this issue.

Dec 6, 15:48 MST
Identified – The issue has been identified and a fix is being implemented.

Dec 6, 15:19 MST
Investigating – We are currently investigating this issue.

Instructure – New Quizzes is experiencing slow load times for users

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Dec 6, 12:55 MST
Monitoring – A fix has been implemented and we are monitoring the results.

Dec 6, 13:22 MST
Resolved – This incident has been resolved.

Dec 6, 09:57 MST
Investigating – We are currently investigating this issue.

Dec 6, 10:09 MST
Identified – The issue has been identified and a fix is being implemented.