Workplace Insights vs. Post Issue: Inconsistent Reaction Data
When analyzing post data using Workplace insights, users may encounter an issue where the reaction data is not displayed correctly. This can lead to inconsistencies between the actual number of reactions on a post and the data shown in the full detailed post insights.
Affected Areas:
– Top Posts insights: The volume of reaction data may be incorrect.
– Group Metrics: The volume of reaction data may be incorrect.
– Post Insights engagement data: The volume of reaction data may be incorrect.