New Relic – Intermittent API and UI Irregularities – US and EU Region

Sep 27, 10:24 UTC
Resolved – We have confirmed an interruption for one of our cloud providers resulting in intermittent network connectivity issues for various New Relic services. The issue has been resolved.

Sep 27, 08:33 UTC
Update – We are continuing to investigate intermittent connectivity issues, but are seeing signs of recovery for most impacted services. We will provide our next update at 16:00 UTC or upon significant change.

Sep 27, 07:56 UTC
Update – We are continuing to investigate intermittent connectivity issues, but are seeing signs of recovery for most impacted services.

Sep 27, 07:25 UTC
Update – We are continuing to investigate this issue.

Sep 27, 07:22 UTC
Update – We are investigating intermittent connectivity issues between some New Relic services.
Customers in the US and EU regions may be experiencing intermittent issues rendering the New Relic UI and connecting to various APIs. Customers in the US region may be experiencing intermittent latency for data processing for some data types, resulting in delayed or false alert notifications.

Sep 27, 06:44 UTC
Update – Some customers in the US region may have experienced intermittent Login issues to create support cases and irregularities in the New Relic UI, Mobile, Synthetics Monitors and alerts notifications

Sep 27, 06:29 UTC
Update – We are continuing to investigate this issue.

Sep 27, 06:13 UTC
Investigating – Some customers in the US region may be experiencing login Irregularities in the US region