Nov 22, 11:05 PST
Resolved – The incident is now resolved, and Marketplace templates are functioning normally.
Nov 21, 22:43 PST
Identified – We have identified the root cause and our engineering team is actively working on a resolution. While we have recovered most templates, some remain inaccessible. We will continue to provide updates on the situation
Nov 21, 18:44 PST
Investigating – Some users may be unable to purchase or duplicate templates on Marketplace. Also, some templates may not be appearing on Marketplace. Our engineers are investigating this currently.