Dec 19, 12:30 PST
Resolved – Between 7:06 AM and 12:12pm PST, users were unable to signup using their username and password. This was an outage caused by a third-party system and the issue is now fully resolved.
Dec 19, 11:55 PST
Update – We are currently looking into this issue. As a result, new user signups with a username and password are temporarily unavailable. We will share additional updates as soon as possible.
Dec 19, 10:07 PST
Update – We are continuing to investigate this issue. This issue is preventing new users from signing up with a username and password. As a workaround, users can still signup using their Google, Microsoft or Apple Account.
Dec 19, 09:47 PST
Update – We are continuing to investigate this issue. This issue is preventing new users from signing up with a username and password.
Dec 19, 08:01 PST
Update – This issue also impacts users signing up using a username and password.
Dec 19, 07:43 PST
Update – We are continuing to investigate this issue.
Dec 19, 07:24 PST
Investigating – We’re aware that some users are not receiving verification emails when logging into ChatGPT, leaving them blocked. We’re currently investigating.