Dropbox – Dash Answers was down for some users

by

Dec 12, 00:36 UTC
Resolved – Retroactive update – Dash Answers was unavailable for some users beginning around 11:30pm UTC on December 11th. This was due to an OpenAI outage. We are back up and running!

DigitalOcean – Cloud Control Panel Logins for a Subset of Users

by

Dec 11, 23:33 UTC
Resolved – Our Engineering team has resolved the issue impacting prohibiting a subset of users from logging in, and the login flow is now operating normally.

If you continue to experience problems, please open a ticket with our support team. We apologize for any inconvenience.

Dec 11, 22:53 UTC
Monitoring – Our Engineering team has implemented a fix for the issue prohibiting a subset of users from logging in. The team is monitoring the situation, and we will share an update once this is fully resolved.

Dec 11, 19:33 UTC
Investigating – Our Engineering team is currently investigating an issue prohibiting users from logging in if they are flagged for an additional security challenge.

We are actively reviewing the root cause and working closely to resolve the issue as quickly as possible.

We apologize for the inconvenience and will provide updates as more information becomes available. Thank you for your patience.

OneLogin – OneLogin Engineers have identified an issue with the Admin Service – Bulk Operations. We are working to quickly restore service.

by
December 11, 2024 2:38AM PST
Identified – OneLogin Engineers have identified an issue with the Admin Service – Bulk Operations. We are working to quickly restore service.

December 11, 2024 4:17AM PST
Investigating – We continue to investigate an issue impacting the Admin service and bulk operations.

December 11, 2024 4:55AM PST
Investigating – We have temporarily suspended the Admin UI Bulk Operations functionality while we continue to investigate

December 11, 2024 5:43AM PST
Investigating – Suspension of bulk operations via the UI is still in place as we continue to investigate the issue

December 11, 2024 6:22AM PST
Investigating – We continue to investigate the issue with bulk operations. Next update will be in 60 minutes

December 11, 2024 7:17AM PST
Identified – The root cause has been identified and the team is currently engaged with finalizing a fix.

December 11, 2024 8:18AM PST
Identified – The root cause has been identified and the team is currently engaged with finalizing a fix. Next update will be in 60 minutes.

December 11, 2024 9:20AM PST
Identified – The root cause has been identified and the team is currently engaged with finalizing a fix. Next update will be in 60 minutes.

December 11, 2024 10:30AM PST
Identified – The root cause has been identified and the team is currently finalizing testing of the fix.

December 11, 2024 11:21AM PST
Monitoring – The fix for bulk operations has been deployed, we are currently monitoring.

December 11, 2024 12:01PM PST
Resolved – The bulk update tool incident is now resolved.

Trello – Users aren’t able to create new repeats or run existing ones when using the Card Repeater Power-Up

by

Dec 11, 12:59 EST
Resolved – A fix was released for the Card Repeater Power-up, and the repeats and new ones are working as intended.

Dec 11, 11:35 EST
Identified – Our recent change hasn’t fixed the existing issue with the Card Repeater Power-Up. We’ll keep investigating the problem, and a new update will be provided soon.

Dec 11, 11:24 EST
Monitoring – A fix has been implemented and we’re currently monitoring it.

Dec 11, 10:45 EST
Identified – We’ve identified the issue that’s causing issues with the repeats, and we’re working now on a fix.

Dec 11, 10:27 EST
Investigating – We’re currently investigating reports that users can’t create new repeats while using the Card Repeater and that existing repeats aren’t being executed.