Zapier – Error on Sub-Zap Runs

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Dec 9, 07:43 PST
Resolved – Between 10:57 AM UTC and 2:00 PM UTC, customers experienced failures when triggering Sub-Zaps, accompanied by the error message: “The app returned ‘You do not have permission to perform this action.'”

The underlying issue was identified and corrected by 2:00 PM UTC. All affected Zap runs have been successfully replayed, ensuring workflows are restored without customer intervention. Thank you for your patience as our team worked to resolve this.

If you have additional questions, please contact our support team at https://zapier.com/app/get-help.

Dec 9, 04:18 PST
Identified – Customers are experiencing failures with their Zaps when triggering sub-Zaps. The error message displayed is:
“The app returned ‘You do not have permission to perform this action.’”

This issue occurs even when customers own both the main Zap and the sub-Zap, suggesting the error is not related to actual permission settings. It is affecting multiple Zaps and disrupting workflows. Investigation into the root cause is ongoing.

OpenAI – Disruption to some ChatGPT Enterprise features

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Dec 9, 07:23 PST
Resolved – Between 05:19AM and 07:05AM PST, some ChatGPT Enterprise features had degraded performance. The impact comprised of slow logins and degradation in performance of the Workspace Analytics tab, the Members tab, and the Compliance API. We have now mitigated the issue and recovered.

Dec 9, 07:10 PST
Monitoring – Error rates have once again returned to normal. We’re monitoring closely.

Dec 9, 06:56 PST
Update – We’re continuing to work on a resolution for this issue. In the meantime, users will still experience disruption to the previously mentioned features of ChatGPT Enterprise.

Dec 9, 06:20 PST
Identified – Unfortunately, performance on Workspace Analytics, the Compliance API, and Members tab has become degraded again. We’re working to restore normal performance.

Dec 9, 06:05 PST
Monitoring – We’re now recovered as of 05:44am PST. Login, Workplace Analytics, the Compliance API, and the Members tab for ChatGPT Enterprise are now all functioning as normal. We’re continuing to monitor.

Dec 9, 05:50 PST
Identified – We’ve identified the root cause and have begun mitigation. We’re observing an improvement in performance.

Dec 9, 05:42 PST
Investigating – We’re aware of some disruption to ChatGPT Enterprise. Users may experience slowness during login. We are also investigating degraded performance on Workspace Analytics, the Compliance API, and the Members tab. Issues began at 05:19AM PST.

Notion – Guest Access Issues

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Dec 9, 00:18 PST
Resolved – Our team has deployed the fix and now the system is fully operational.

Dec 8, 22:25 PST
Identified – We have identified the root cause and working on a fix. We will provide more updates as and when they become available.

Dec 8, 19:51 PST
Investigating – Some Notion guests are currently experiencing issues accessing pages. Our engineering team has been notified and is actively working to resolve this issue. We will provide updates as soon as they become available.