Notion – Issue with Notion AI functionality

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Dec 11, 21:13 PST
Resolved – Notion AI functionality has been fully restored and is now operating at full capacity across all features and services.

Dec 11, 17:07 PST
Identified – Users may experience issues with Notion AI functionality due to a vendor outage. Our team is monitoring the situation and will provide updates when new information becomes available.

Compass – Issues accessing Compass

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Dec 12, 03:55 UTC
Resolved – This incident has been resolved.

Dec 12, 03:18 UTC
Identified – We’re seeing recovery across all of our systems. The team is still working on ensuring that impact is fully mitigated.

Dec 12, 02:38 UTC
Investigating – We’re seeing issues accessing the Compass application. The team is working on identifying the underlying cause.

Dropbox – Dash Answers was down for some users

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Dec 12, 00:36 UTC
Resolved – Retroactive update – Dash Answers was unavailable for some users beginning around 11:30pm UTC on December 11th. This was due to an OpenAI outage. We are back up and running!

DigitalOcean – Cloud Control Panel Logins for a Subset of Users

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Dec 11, 23:33 UTC
Resolved – Our Engineering team has resolved the issue impacting prohibiting a subset of users from logging in, and the login flow is now operating normally.

If you continue to experience problems, please open a ticket with our support team. We apologize for any inconvenience.

Dec 11, 22:53 UTC
Monitoring – Our Engineering team has implemented a fix for the issue prohibiting a subset of users from logging in. The team is monitoring the situation, and we will share an update once this is fully resolved.

Dec 11, 19:33 UTC
Investigating – Our Engineering team is currently investigating an issue prohibiting users from logging in if they are flagged for an additional security challenge.

We are actively reviewing the root cause and working closely to resolve the issue as quickly as possible.

We apologize for the inconvenience and will provide updates as more information becomes available. Thank you for your patience.