OpenAI – Login errors on ChatGPT and the API Playground

Dec 12, 03:19 PST
Resolved – Between 01:55AM and 02:53AM PST we experienced some disruption to our service. The primary impact was that users were not able to login to ChatGPT or the API Playground. Some other requests may have been affected.

Dec 12, 02:57 PST
Monitoring – We’ve implemented a fix and are monitoring the impact.

Dec 12, 02:40 PST
Investigating – We are currently investigating some disruption to ChatGPT and the API.

Jira Product Discovery – Errors on AI features

Dec 12, 08:37 UTC
Resolved – Between 3:16pm PST and 7:38pm PST, we experienced an outage for Rovo and all AI features across Atlassian Products. The issue has been resolved and the service is operating normally

Dec 12, 03:50 UTC
Update – We are witnessing significant recovery in the services. We will continue to monitor the situation closely.

Dec 12, 03:03 UTC
Investigating – We are actively communicating with the affected AI Service provider and closely monitoring the ongoing outage situation. While we have observed some signs of recovery, the majority of API calls are still resulting in errors.

We have successfully restored the Smart Answers in Search feature by rerouting requests to an alternative model.

All other Atlassian Intelligence capabilities and Rovo remain unavailable at this time due to the ongoing AI Service provider outage.

Confluence – Errors on AI features

Dec 12, 08:37 UTC
Resolved – Between 3:16pm PST and 7:38pm PST, we experienced an outage for Rovo and all AI features across Atlassian Products. The issue has been resolved and the service is operating normally

Dec 12, 03:50 UTC
Update – We are witnessing significant recovery in the services. We will continue to monitor the situation closely.

Dec 12, 03:03 UTC
Investigating – We are actively communicating with the affected AI Service provider and closely monitoring the ongoing outage situation. While we have observed some signs of recovery, the majority of API calls are still resulting in errors.

We have successfully restored the Smart Answers in Search feature by rerouting requests to an alternative model.

All other Atlassian Intelligence capabilities and Rovo remain unavailable at this time due to the ongoing AI Service provider outage.

Jira – Errors on AI features

Dec 12, 08:37 UTC
Resolved – Between 3:16pm PST and 7:38pm PST, we experienced an outage for Rovo and all AI features across Atlassian Products. The issue has been resolved and the service is operating normally

Dec 12, 03:50 UTC
Update – We are witnessing significant recovery in the services. We will continue to monitor the situation closely.

Dec 12, 03:03 UTC
Investigating – We are actively communicating with the affected AI Service provider and closely monitoring the ongoing outage situation. While we have observed some signs of recovery, the majority of API calls are still resulting in errors.

We have successfully restored the Smart Answers in Search feature by rerouting requests to an alternative model.

All other Atlassian Intelligence capabilities and Rovo remain unavailable at this time due to the ongoing AI Service provider outage.