Netlify – Global Edge Function Errors

Nov 15, 02:15 UTC
Resolved – This incident has been resolved.

Nov 15, 02:14 UTC
Update – The fix has been implemented

Nov 15, 01:42 UTC
Identified – The issue has been identified and a fix is being implemented.

Nov 15, 01:25 UTC
Investigating – We are seeing increased latency and errors with edge functiosns in Europe and the US and are currently investigating.

Zapier – API Request Beta actions showing a ‘Success’ status when erroring (Expected Behavior)

Nov 14, 11:16 PST
Resolved – After further investigation, we have confirmed when using an API Request action, API errors may still result in a task completing successfully. This is expected behavior. To view API errors, download the full response data.

More details on this behavior can be found in our Help Center: https://help.zapier.com/hc/en-us/articles/12899607716493-Set-up-an-API-Request-action#h_01H95JPYYV3DZFJCSXERAMNXNX

We apologize for the confusion and for mistakenly treating this as an incident. If you have any further questions, please don’t hesitate to contact our support team at https://zapier.com/app/get-help.

Nov 13, 08:06 PST
Investigating – We’re currently experiencing an issue where steps using “API request (Beta)” Actions that are failing with a 400 error are incorrectly showing a “success” status in the Zap Run history. We are actively investigating this issue.
This incident primarily affects the visibility of the success and failure status of your API requests in the Zap Run history.
Please note that there’s no known workaround at the moment.
We understand the importance of accurate status updates and apologize for this inconvenience. As we investigate further, we will continue to provide updates.
For any concerns or additional assistance, please don’t hesitate to reach out to our support team.

Box – [Major] Some customers may experience public shared links redirecting to a login prompt

Nov 14, 10:33 PST
Resolved – After further monitoring, this incident is now considered resolved. Search Service has been restored to full functionality. If you continue to experience any issues, please contact Box Support at https://support.box.com.

Nov 14, 09:47 PST
Monitoring – A fix has been implemented and we are monitoring the results.

Nov 14, 09:44 PST
Identified – The issue has been identified and a fix is being implemented.

Nov 14, 08:49 PST
Update – We are continuing to investigate this issue.

Nov 14, 08:47 PST
Investigating – Our team is currently investigating an issue with the public shared links, where users are being redirected to a login prompt.
We will provide additional information as it becomes available.

Categories Box

Webflow – Reports of trouble uploading images to the Editor

Nov 14, 09:50 UTC
Resolved – Issues with uploading images to the Editor has been resolved.

No user action is required at this time.

Nov 14, 09:24 UTC
Update – The team has identified the issue and is continuing to work on a fix.

While the work on a fix continues, customers can upload images to the Webflow Designer.

Nov 14, 09:14 UTC
Identified – The team has identified the issue and is continuing to work on a fix.

While the work on a fix continues, customers can upload images to the Webflow designer.

Nov 14, 09:10 UTC
Update – Webflow is investigating reports of trouble uploading images to the Editor.
While investigations continue, customers can upload images to the Webflow designer.

Nov 14, 08:49 UTC
Investigating – Webflow is investigating reports of trouble uploading images to the Editor.
While investigations continue, customers can upload images to the Webflow designer.

Webflow – Intermittent Issues loading some Hosted Sites

Nov 14, 03:19 UTC
Resolved – This incident has been resolved.

Nov 14, 01:42 UTC
Update – We are continuing to monitor for any further issues.

Nov 14, 01:13 UTC
Monitoring – The team has deployed a fix and we are monitoring the situation.

Nov 14, 00:37 UTC
Identified – The team has identified the issue and is continuing to work on a fix.

Nov 14, 00:18 UTC
Investigating – Webflow is investigating reports of intermittent issues loading some hosted sites.

Bubble – Issues with Main Bubble Cluster

Nov 13, 16:40 EST
Resolved – Our systems are functional and we are closing out this incident.

Nov 13, 16:39 EST
Investigating – We are investigating reports of issues with our systems.

Snowflake – INC0120372

Nov 12, 23:09 PST
ResolvedCurrent status: We’ve coordinated with our third-party service provider to implement the fix for this issue, and we’ve monitored the environment to confirm that service was restored. If you experience additional issues or have questions, please open a support case via Snowflake Community.

Customer experience: Customers hosted in the specified regions may have been unable to resume virtual warehouses for the duration of the issue.

Incident start time: 01:00 UTC November 13, 2024
Incident end time: 07:00 UTC November 13, 2024

Preliminary root cause: An update performed by the cloud service provider (CSP), intended to improve network services, caused DNS resolution issues inside an Azure store, which in turn caused virtual warehouse provisioning issues.

A root cause analysis (RCA) document will be published within ten business days.

Nov 12, 22:38 PST
UpdateCurrent status: We’re continuing to coordinate with our third-party service provider to develop and implement a fix to restore service. While the service provider does not currently have an ETA available, our telemetry indicates improvements in service in Azure – West Europe (Netherlands) and Azure – East US 2 (Virginia). We will provide another update within two hours.

Customer experience: Customers hosted in the specified regions may be unable to resume virtual warehouses.

Incident start time: 01:00 UTC November 13, 2024

Nov 12, 21:27 PST
Update – We are continuing to work on a fix for this issue.

Nov 12, 20:40 PST
UpdateCurrent status: We’re continuing to coordinate with our third-party service provider to develop and implement a fix to restore service. There is not currently an ETA available from the service provider. We’ll provide another update within two hours.

Customer experience: Customers hosted in the specified region may experience delays while attempting to resume virtual warehouses or execute queries.

Incident start time: 01:00 UTC November 13, 2024

Nov 12, 19:34 PST
IdentifiedCurrent status: We’ve identified an issue with a third-party service provider, and we’re coordinating with the provider to develop and implement a fix to restore service. We’ll provide another update within 60 minutes.

Customer experience: Customers hosted in the specified region may experience delays while attempting to resume virtual warehouses or execute queries.

Incident start time: 01:00 UTC November 13, 2024

Nov 12, 19:08 PST
UpdateCurrent status: We’re continuing to investigate to determine the source of the issue. We’ll provide another update within 60 minutes.

Customer experience: Customers hosted in the specified region may experience delays while attempting to resume virtual warehouses or execute queries.

Incident start time: 01:00 UTC November 13, 2024

Nov 12, 18:00 PST
InvestigatingCurrent status: We’re investigating an issue with Snowflake Data Cloud. We’ll provide an update within 60 minutes.

Customer experience: Customers hosted in the specified region may experience delays while attempting to resume virtual warehouses or execute queries

Dropbox – Desktop installer failing to download

Nov 12, 23:08 UTC
Resolved – This incident has been resolved.

Nov 7, 23:31 UTC
Investigating – We are aware of reports regarding the desktop application meta-installer failing to download for some Windows users. Our team is currently investigating the issue.

Dropbox – Dropbox.com was down

Nov 12, 23:05 UTC
Resolved – Retroactive update – Dropbox.com was down for some users. We quickly identified and fixed the problem, so we’re back up and running!