Oct 24, 14:53 UTC
Resolved – From 7 AM – 3 PM UTC time, there was a problem with signing up to Asana. This issue has now been resolved, and users should be able to sign up again.
Netlify – Increased errors and latencies across the network
Oct 24, 04:00 UTC
Resolved – The issue is now solved
Oct 24, 03:48 UTC
Monitoring – We’ve applied a fix, and the issue appears to be resolved. We’re continuing to monitor it.
Oct 24, 03:32 UTC
Update – The team is still investigating the issue,
Oct 24, 03:06 UTC
Update – We believe this is related to our Edge Functions layer alone. We’re still investigating.
Oct 24, 02:41 UTC
Update – The team continues to investigate the issue. We started seeing the errors happening around 1AM UTC.
Oct 24, 02:22 UTC
Investigating – We are seeing increased latency and errors on the High-Performance Edge Network. The team is investigating
Dropbox – Dropbox may not be working as expected
Oct 23, 18:59 UTC
Resolved – We’re back! Dropbox should be up and running. Thanks for bearing with us.
Oct 23, 18:36 UTC
Monitoring – A fix has been implemented and we are monitoring the results.
Oct 23, 18:24 UTC
Update – We are continuing to investigate this issue.
Oct 23, 18:24 UTC
Investigating – Dropbox may not be working as expected for some users. We are working to fix the problem as quickly as we can. We’ll share another update shortly.
Atlas – Some users cannot access https://home.atlassian.com
Oct 23, 13:04 UTC
Resolved – The fix for this issue has been deployed to production and testing was successfully completed. We have been monitoring for the past 30 minutes and are seeing no new instances of this issue.
Oct 23, 12:27 UTC
Update – We have identified an issue with https://home.atlassian.com that impacts authentication of users who do not have Projects or Goals and have a fix now deployed to production.
We are testing this issue now but expect that this incident has been concluded.
Oct 23, 11:45 UTC
Investigating – We are investigating reports of intermittent errors for some users on Atlas for Cloud customers. When being redirected to home.atlassian.com, customers are landing in an error page (Something went wrong).
We are working on resolving the issue.
Okta – Resolved Service Degradation
At 12:52 PM PDT on October 10, 2024, the Engineering team became aware of a provisioning setup issue with Office365 affecting customers on all cells. SSO and federation services are not impacted.
The Engineering team is investigating the root cause to mitigate the issue. We’ll provide an update in 30 minutes, or sooner if additional information becomes available.
Guard – Some admins unable to see some user/group memberships in AdminHub
Oct 18, 17:38 UTC
Resolved – Between 2024-10-18 05:40 UTC-7 to 2024-10-18 08:40 UTC-7, we experienced an outage affecting user/group memberships in AdminHub for Confluence, Jira Work Management, Jira Service Management, Jira, and Guard. The issue has been resolved and the service is operating normally.
Oct 18, 14:09 UTC
Identified – We have received reports of intermittent errors for some Cloud customers, specifically admins who are unable to see group memberships in AdminHub. We have identified the root cause and expect recovery shortly.
Netlify – HTTP 431 with Edge Functions
Oct 18, 03:09 UTC
Resolved – This incident has been resolved.
Oct 18, 02:58 UTC
Monitoring – We’ve applied a fix and the issue appears to be resolved. We’re continuing to monitor the issue.
Oct 18, 02:52 UTC
Update – We are continuing to investigate this issue.
Oct 18, 01:25 UTC
Investigating – We’re investigating reports of HTTP 431 on sites using Edge Functions.
Atlassian Analytics – Partial Data availability for some Atlassian Analytics customers
Oct 17, 07:10 UTC
Resolved – This incident has been resolved.
Oct 17, 07:08 UTC
Update – All impacted data for all customers is now successfully restored. Closing the incident communication.
Oct 16, 11:04 UTC
Update – Jira, Opsgenie, and JSM tables are fixed. We are continuing to work through a few remaining issues with data in Confluence tables for a small subset of customers. Next update in 12 hours or the the issue is fully resolved.
Oct 15, 22:34 UTC
Update – Jira, Opsgenie, and JSM tables are fixed. We are continuing to work through a few remaining issues with data in Confluence tables for a subset of customers. Next update in 12 hours or the the issue is fully resolved.
Oct 15, 13:06 UTC
Monitoring – We have remediated data issues for Jira, Opsgenie, and JSM tables. There is one outstanding issue with Confluence tables we are working to resolve. Next update in 12 hours or when the issue is fully resolved.
Oct 15, 00:08 UTC
Update – We are continuing to remediate data for impacted customers. Next update in 12 hours
Oct 14, 11:53 UTC
Update – Root cause of the issue identified and fixed. Data remediation for impacted customers is in progress. Next update in 12 hours.
Oct 14, 05:39 UTC
Investigating – Some Atlassian Analytics customers could experience partial data availability, due to a bug in data migrations across regions. Root cause is identified and we are actively working towards a fix as well as remediating impacted customer data.
OneLogin – OneLogin Engineers have identified an issue with Single Sign-On Services; some customers may be experiencing degraded performance. We are working to quickly restore service.
October 16, 2024 6:06AM PDT
Investigating – OneLogin Engineers have identified an issue with Single Sign-On Services; some customers may be experiencing degraded performance. We are working to quickly restore service.
Investigating – OneLogin Engineers have identified an issue with Single Sign-On Services; some customers may be experiencing degraded performance. We are working to quickly restore service.
October 16, 2024 7:06AM PDT
Investigating – Teams are investigating the ongoing issue, there is no current ETA for a resolution.
October 16, 2024 7:47AM PDT
Investigating – Our Team has started to remediate the situation and an increasing number of users are successfully accessing the portal page, other services are working as normal.
October 16, 2024 8:43AM PDT
Investigating – We continue to see improvements. Many users are successfully accessing the portal page and other services are working as normal.
October 16, 2024 9:48AM PDT
Investigating – We continue to see improvements. Many users are successfully accessing the portal page and other services are working as normal.
October 16, 2024 10:57AM PDT
Investigating – Our engineers continue to see improvements. Many users are successfully accessing the portal page and other services are working as normal.
October 16, 2024 11:29AM PDT
Investigating – Our engineers continue to see improvements. Many users are successfully accessing the portal page and other services are working as normal.
October 16, 2024 12:52PM PDT
Identified – Our engineering team has identified the issue and is implemented mitigation steps. We continue to see improvements for users accessing the portal and other services are working as normal.
October 16, 2024 1:44PM PDT
Identified – Our engineering team has identified the issue and is implemented mitigation steps. We continue to see improvements for users accessing the portal and other services are working as normal.
October 16, 2024 2:12PM PDT
Monitoring – Our engineering team has identified the issue and is completed mitigation steps. We continue to see improvements for users accessing the portal and other services are working as normal.
October 16, 2024 2:45PM PDT
Resolved – The incident is now resolved, engineers have mitigated the issue.
Trello – Boards are demonstrating slow performance for Workspace Guests
Oct 15, 18:25 EDT
Resolved – On October 15th, we identified that some boards were performing slowly for Workspace Guests. A fix has been released to all affected users, and the slow performance issue is fixed. No further impact has been observed.
Oct 15, 17:48 EDT
Monitoring – On October 15th, we identified that some boards were performing slowly for Workspace Guests.
We have taken action to mitigate this issue and we will continue to monitor for the next 30 minutes before marking the incident as resolved.
Oct 15, 17:08 EDT
Identified – We’ve identified the issue that caused the issue for slow performance for boards when loading them and opening cards for Workspace Guests, and we’re now working on a fix for the problem and will provide a new update here soon.
Oct 15, 12:58 EDT
Update – We’re continuing to investigating issues with boards that are experiencing slow performance when loading them and opening cards for Workspace Guests, and we will provide updates here soon
Oct 15, 10:56 EDT
Update – We are continuing to investigate issues with some large boards that are experiencing poor performance when loading them and opening cards, and will provide updates as we learn more.
Oct 14, 17:12 EDT
Update – We are continuing to investigate issues with some large boards that are experiencing poor performance when loading them and opening cards, and will provide updates as we learn more.
Oct 14, 15:23 EDT
Update – We are continuing to investigate issues with some large boards that are experiencing poor performance when loading them and opening cards, and will provide updates as we learn more.
Oct 14, 14:43 EDT
Investigating – We are investigating issues with some large boards that are experiencing poor performance when loading them and opening cards, and we will provide updates here soon.