OneLogin – OneLogin Engineers have identified an issue with Single Sign-On Services; customers may be experiencing a service disruption. We are working to quickly restore service.

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October 15, 2024 5:12AM PDT
Investigating – OneLogin Engineers have identified an issue with Single Sign-On Services; some customers may be experiencing degraded performance. We are working to quickly restore service.

October 15, 2024 5:45AM PDT
Investigating – We continue to investigate the degraded performance which is impacting our Single Sign-On services.

October 15, 2024 6:15AM PDT
Investigating – We continue to investigate the service disruption which is impacting our Single Sign-On services.

October 15, 2024 6:51AM PDT
Investigating – Our engineers are continuing to investigate the service disruption impacting our Single Sign-On Services.

October 15, 2024 7:27AM PDT
Investigating – Engineers continue to investigate the service disruption with the highest priority.

October 15, 2024 7:57AM PDT
Investigating – Investigation continues with priority to bring our services back online.

October 15, 2024 8:35AM PDT
Investigating – Engineers are continuing to investigate the issue.

October 15, 2024 9:35AM PDT
Investigating – We continue to investigate the degraded performance which is impacting our Single Sign-On services.

October 15, 2024 10:07AM PDT
Investigating – Engineers are continuing to research the Single Sign-On Service disruption. We have every available resource working on this issue to resolve as quickly as possible.

October 15, 2024 10:41AM PDT
Investigating – We are continuing to investigate the service failure issues with priority. We currently do not have an ETA for resolution.

October 15, 2024 11:09AM PDT
Investigating – All One Login Engineers are working diligently to remediate the situation, we thank you for your patience

October 15, 2024 11:49AM PDT
Investigating – Work continues to resolve the current service issues. This is being treated with the utmost urgency.

October 15, 2024 12:33PM PDT
Investigating – We are continuing to investigate the issue, however at this time there is no ETA on a resolution.

October 15, 2024 1:09PM PDT
Identified – Our team has taken steps to mitigate the issue. Users should be seeing services return to normal and we will continue to monitor the situation.

October 15, 2024 1:54PM PDT
Monitoring – Services are now returning to normal, we will continue to monitor all services.

October 15, 2024 2:26PM PDT
Resolved – All services have been confirmed to be fully operational. Outage is now resolved.

Asana – Major outage

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Oct 15, 13:30 UTC
Resolved – Our engineers have fixed the issue and Asana which cause global downtime for ~10 minutes and connectivity issues for a small subset of users for around an hour after that. Asana is now running normally for all our customers.

Reddit – Web performance degraded

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Oct 14, 08:33 PDT
Resolved – This incident has been resolved.

Oct 14, 01:12 PDT
Investigating – We are currently experience a performance degradation of our service. We are working to fix the problem.

Pinterest – Search, Related Pins – Partial outage

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Oct 13, 16:01 PDT
Resolved – We’ve fully resolved the issue and Pinterest Search, Related Pins should no longer be experiencing a partial outage. Thanks for your patience.

Oct 13, 12:17 PDT
Monitoring – Pinterest Search, Related Pins is experiencing a partial outage. We’ve implemented a solution to reduce the number of people affected and have partially recovered. We are monitoring for any additional problems and hope to have the issue fully resolved soon.

Oct 13, 11:50 PDT
Investigating – Pinterest Search, Related Pins is experiencing a partial outage. Our engineering team is working to identify the cause and implement a solution as quickly as possible. We’ll share another update shortly.

HubSpot – Some files are unavailable for some customers

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Oct 11, 10:50 EDT
Resolved – Between 17:15 UTC on Oct 10, 2024 and 21:05 UTC on Oct 10, 2024, customers on EU1 portals experienced their HubSpot pages showing 409 errors and loading issues. The root cause has been resolved, and no data was lost.

Oct 10, 16:04 EDT
Investigating – Some files aren’t available right now. We’re investigating what’s causing this issue and will update this page when we have more information.

OneLogin – Onelogin Engineers have identified SAML issues which might be impacting certain customers

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October 10, 2024 10:24AM PDT
Investigating – Onelogin Engineers have identified SAML issues which might be impacting certain customers

October 10, 2024 10:30AM PDT
Investigating – Engineers are currently working on identifying the issue

October 10, 2024 10:37AM PDT
Monitoring – Incident has been mitigated, engineers are currently monitoring for any changes.

October 10, 2024 11:08AM PDT
Resolved – Incident has been mitigated. Services have been restored.

Asana – Errors loading Asana

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Oct 10, 02:52 UTC
Resolved – We have seen full resolution. We add a postmortem within 72 hours.

Oct 10, 02:48 UTC
Update – We are continuing to monitor for any further issues.

Oct 10, 02:36 UTC
Monitoring – We have reverted the change, see recovery, and are monitoring.

Oct 10, 02:13 UTC
Investigating – Users who are attempting to open Asana are seeing errors. We believe this is due to a deployment, and we are reverting this change.

Pinterest – Ads Manager / Ads API – partial outage

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Oct 8, 13:45 PDT
Resolved – This incident has been resolved.

Oct 8, 13:38 PDT
Monitoring – A fix has been implemented and we are monitoring the results.

Oct 8, 13:18 PDT
Update – We are continuing to investigate this issue.

Oct 8, 12:00 PDT
Update – We are continuing to investigate this issue.

Oct 8, 11:04 PDT
Investigating – Pinterest Ads Manager / Ads API is experiencing a partial outage. Our engineering team is working to identify the root cause and implement a solution as quickly as possible. We’ll share another update shortly.

Figma – Service disruption

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Oct 8, 17:28 UTC
Resolved – This incident has been resolved.

Oct 8, 17:20 UTC
Monitoring – A fix has been implemented and we are monitoring the results.

Oct 8, 17:17 UTC
Investigating – We’re investigating an availability issue navigating and viewing files

Jotform – File Operation Issues

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Oct 1, 20:00 PDT
Resolved – The issue related to file uploads and downloads has been resolved. The root cause was identified and addressed, restoring normal functionality. All related systems are now operating as expected.