Status Tracker v0.23
Sep 30, 19:01 UTC
Resolved – This incident has been resolved.
Sep 30, 16:49 UTC
Monitoring – We have resolved the issue and are monitoring for further issues
Sep 30, 16:37 UTC
Investigating – We are seeing some intermittent error rates that could cause file access errors and errors loading the recent files page. We are continuing to investigate.
Sep 27, 10:24 UTC
Resolved – We have confirmed an interruption for one of our cloud providers resulting in intermittent network connectivity issues for various New Relic services. The issue has been resolved.
Sep 27, 08:33 UTC
Update – We are continuing to investigate intermittent connectivity issues, but are seeing signs of recovery for most impacted services. We will provide our next update at 16:00 UTC or upon significant change.
Sep 27, 07:56 UTC
Update – We are continuing to investigate intermittent connectivity issues, but are seeing signs of recovery for most impacted services.
Sep 27, 07:25 UTC
Update – We are continuing to investigate this issue.
Sep 27, 07:22 UTC
Update – We are investigating intermittent connectivity issues between some New Relic services.
Customers in the US and EU regions may be experiencing intermittent issues rendering the New Relic UI and connecting to various APIs. Customers in the US region may be experiencing intermittent latency for data processing for some data types, resulting in delayed or false alert notifications.
Sep 27, 06:44 UTC
Update – Some customers in the US region may have experienced intermittent Login issues to create support cases and irregularities in the New Relic UI, Mobile, Synthetics Monitors and alerts notifications
Sep 27, 06:29 UTC
Update – We are continuing to investigate this issue.
Sep 27, 06:13 UTC
Investigating – Some customers in the US region may be experiencing login Irregularities in the US region
Sep 26, 15:19 EDT
Resolved – All HubSpot features that were affected are now fully accessible. We’ve identified and addressed the root cause of the issue. The incident has been fully resolved and all features should be working properly. No data was lost.
Sep 26, 13:21 EDT
Monitoring – We’ve addressed the issue that caused some HubSpot features to be unavailable since 11:52 AM EDT (UTC -04:00) on Sep 26, 2024. We’re monitoring performance closely to ensure the tools recover properly.
Sep 26, 12:16 EDT
Identified – We’ve identified the issue that’s caused some HubSpot features to be unavailable since 11:52 AM EDT (UTC -04:00) on Sep 26, 2024. We’re addressing the cause of this issue and will update this page when we have more information.
Sep 26, 18:25 UTC
Resolved – This incident has been resolved.
Sep 26, 18:23 UTC
Monitoring – A fix has been implemented and we are monitoring the results.
Sep 26, 17:42 UTC
Identified – There was degradation in search results ranking, but we’ve identified the problem and are in the process of getting the fix out
Sep 25, 17:32 EDT
Resolved – On September 25th, we identified a temporary outage with the Email-to-Board feature. The affected feature is now back online, and no further impact has been observed.
Sep 25, 16:53 EDT
Monitoring – On Sept 25 we identified that our email-to-board feature was failing for some users.
We have taken action to mitigate this issue and we will continue to monitor for the next 30 minutes before marking the incident as resolved.
Sep 25, 15:58 EDT
Identified – We’ve identified the issue that caused the issues with the Email-to-Board feature not working correctly, and we’re now working on a fix for the problem and will provide a new update here soon.
Sep 25, 15:51 EDT
Update – We are continuing to investigate issues with Email-to-Board feature not working for some customers and will provide updates as we learn more.
Sep 25, 15:22 EDT
Investigating – We are investigating issues with Email-to-Board feature not working for some customers and will provide updates here soon.
Sep 24, 20:54 UTC
Resolved – We’ve verified that OEC endpoints are back online.
Sep 24, 20:49 UTC
Monitoring – We reverted the faulty routing configuration change and started getting traffic on OEC endpoints
Sep 24, 20:22 UTC
Identified – We’ve identified a recent change that has broken some endpoint routing configurations and caused OEC endpoint requests to be directed to wrong service. We’re reverting that change on production at the moment.
Sep 24, 19:56 UTC
Update – We are continuing to investigate this issue.
Sep 24, 19:55 UTC
Investigating – We’ve been notified that a number of OEC clients have been failing to create Jira tickets. We’re currently investigating the issue.
Sep 24, 01:07 UTC
Resolved – This incident has been resolved.
Sep 24, 00:54 UTC
Monitoring – We’ve identified the issue and reverted the faulty change. We’re monitoring the change propagation and are seeing systems recover across the board.
Sep 24, 00:41 UTC
Investigating – We’re seeing issues accessing Compass. The team has identified the issue and is currently rolling out a fix.
Sep 19, 13:22 PDT
Resolved – This incident has been resolved.
Sep 19, 13:09 PDT
Monitoring – We have identified the underlying cause of the issues and have rolled out a fix.
Sep 19, 12:15 PDT
Investigating – We are currently investigating this issue.
Sep 17, 18:50 PDT
Resolved – This incident has been resolved.
Sep 17, 18:50 PDT
Investigating – Some users are experiencing problems accessing Medium, our team is aware and investigating.
Sep 12, 03:28 UTC
Resolved – This issue has been resolved.
Sep 12, 02:40 UTC
Monitoring – We have identified the root cause and the issue appears to be resolved.
Sep 12, 02:08 UTC
Investigating – Users attempting to sign up are encountering reCaptcha errors that are preventing a successful signup.