Nov 16, 15:54 PST
Resolved – This incident has been resolved.
Nov 16, 15:37 PST
Monitoring – A fix has been implemented and we are monitoring the results.
Nov 16, 15:06 PST
Identified – The issue has been identified and a fix is being implemented.
Nov 16, 14:34 PST
Investigating – Starting around 1:00 PM PST on Saturday, November 16th, 2024, our Engineers began investigating an issue with SendGrid Events. Customers may experience delays with Event reporting associated to mail send. The issue is causing intermittent errors and delays on Events (webhook, open and click events, Stats and Email Activity Feed events). This does not impact mail send. We are actively working to resolve the issue. We expect to provide another update in 30 minutes or as soon as more information becomes available.