Jan 10, 10:59 EST
Resolved – Between 5:15 AM EST (UTC -05:00) on Jan 6, 2025 and 8:00 AM EST (UTC -05:00) on Jan 10, 2025, some customers experienced issues with Snowflake views and tables. This was caused by a HubSpot bug that temporarily removed user access to Snowflake tables and views. As of 8:00 AM EST (UTC -05:00) on Jan 10, 2025, Snowflake is working properly and the incident has been fully resolved.
Google Cloud – RESOLVED: Data Ingestion feeds errors while using SecOps
Incident began at 2025-01-09 22:20 and ended at 2025-01-10 00:46 (all times are US/Pacific).
The issue with Chronicle Security has been resolved for all affected users as of Friday, 2025-01-10 00:30 US/Pacific.
We thank you for your patience while we worked on resolving the issue.
Affected products: Chronicle Security
Affected locations: Tokyo (asia-northeast1), Mumbai (asia-south1), Singapore (asia-southeast1), Sydney (australia-southeast1), Multi-region: europe, Turin (europe-west12), London (europe-west2), Frankfurt (europe-west3), Zurich (europe-west6), Paris (europe-west9), Doha (me-central1), Dammam (me-central2), Tel Aviv (me-west1), Toronto (northamerica-northeast2), São Paulo (southamerica-east1), Multi-region: us
Supabase – Compute capacity issues observed in the ap-south-1b availability zone
Jan 10, 08:17 UTC
Investigating – We are currently investigating this issue.
Canva – Users may encounter issues when using video background remover
Jan 10, 15:59 AEDT
Resolved – This incident has been resolved.
Jan 10, 13:04 AEDT
Investigating – Users may have issues with:
– Video background remover on their uploaded media
We are currently investigating the issue and will keep you updated.
Jira Work Management – Component field value not available
Jan 10, 04:02 UTC
Resolved – Between 11:30:00 UTC on 9/Jan/25 to 2:30:00 UTC on 10/Jan/25, we experienced a problem displaying the component values in Jira, Jira Work Management and Jira Service Management for some customers. The issue has been resolved and the service is operating normally.
Jan 9, 23:19 UTC
Update – We are continuing to investigate why components are not appearing for some users and will provide updates as we learn more.
Jan 9, 21:53 UTC
Investigating – We have identified an incident that caused the components to disappear from the field and affected our Jira, Jira work management, and Jira Service Desk Cloud customers. As of now, we do not have a root cause for the incident. We are investigating and will post updates within the next hour.