Dec 14, 18:09 PST
Resolved – Between 08:45 to 14:25 UTC, ActiveCampaign had an incident involving a high database load which in turn caused a delay in processing webhooks on Zapier’s end. The ActiveCampaign team has since resolved the issue and our team has collaborated with them to process the delayed hooks properly.
If you are still experiencing a delay in your ActiveCampaign Zaps, please don’t hesitate to reach out to our Support team at https://help.zapier.com/.
Dec 14, 06:14 PST
Investigating – We are investigating an issue that started today at around 08:30 UTC and involves the ActiveCampaign webhook triggers on Zapier which are failing to deliver the expected data. This is due to an outage in the ActiveCampaign API that we rely on for this service.
Users may notice a delay in the triggering of their Zaps that use ActiveCampaign webhook triggers.
There is no data loss associated with this incident. We reassure you that all data will be available once normal service has been resumed.
No workaround is available at this moment. We will notify you as soon as the situation is resolved and normal service has been reinstated.
In the meanwhile, our team is actively investigating this issue. Users who need assistance can contact our Support Team: https://zapier.com/app/get-help. We appreciate your understanding and patience as we work to resolve this disruption.